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Rockport

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $109 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Quality product and great customer service for 25 years 1
  • Rockport shoes for 25 years 1
  • Shoe 1
  • Style and quality of the shoe 1

Customers don't like

  • Customer service7
  • Did not delived what they promised2
  • Incorrect amount charged for goods2
  • Never being informed that my ordered had been canceled1
  • Shoes or people1
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Rosegal

Footwear and Clothing
  • 9 ISSUES RESOLVED
  • 1169 TOTAL REVIEWS
  • $38.2K CLAIMED LOSSES
  • $110 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service54
  • Quality was awful23
  • Delivery speed10
  • Sizing10
  • Sizing was way off9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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