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Rockport

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $102 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Style and quality of the shoe 2
  • Shoes i got in the right size 2
  • Shoe 1
  • Rockport shoes for 25 years 1
  • Quality product and great customer service for 25 years 1

Customers don't like

  • Customer service10
  • Shoes or people3
  • Never being informed that my ordered had been canceled2
  • Incorrect amount charged for goods2
  • Defective goods2
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Rosegal

Footwear and Clothing
  • 12 ISSUES RESOLVED
  • 1601 TOTAL REVIEWS
  • $41.1K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Affordable pricing 21
  • Website 9
  • Excellent price 7
  • Products and the pricing 6
  • Pictures 6

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing7
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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