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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $21.4K CLAIMED LOSSES
  • $223 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Price 9
  • Will never buy from them again 9
  • Prices 4
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7
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Weathertech

Equipment
  • 1 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $405 AVERAGE LOSS
2.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • I will not recommend it 5
  • Ease of install 4
  • Fast delivery 3
  • Product description 2
  • Website 2

Customers don't like

  • Quality or the so called lazar fit6
  • Product or service6
  • Arrogant attitude4
  • Customer service4
  • No customer support on wrong order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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