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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $26.7K CLAIMED LOSSES
  • $230 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Turnaround Time
  • Price 11
  • Will never buy from them again 10
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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Weathertech

Equipment
  • 1 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $402 AVERAGE LOSS
2.5
Customer service
Website
Diversity of Products or Services
Staff
Turnaround Time
  • I will not recommend it 5
  • Ease of install 3
  • Fast delivery 2
  • Website 2
  • Product description 2

Customers don't like

  • Quality or the so called lazar fit3
  • Arrogant attitude2
  • Ordering and information2
  • Product or service2
  • Would not make an effort to deliver a product that fits1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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