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Rockauto

Auto Parts and Accessories
  • 2 ISSUES RESOLVED
  • 954 TOTAL REVIEWS
  • $56.3K CLAIMED LOSSES
  • $313 AVERAGE LOSS
1.8
Turnaround Time
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Unwillingness to accept their part in the mistake5
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Shipping4
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Weathertech

Equipment
  • 1 ISSUES RESOLVED
  • 216 TOTAL REVIEWS
  • $17.6K CLAIMED LOSSES
  • $331 AVERAGE LOSS
2.5
Turnaround Time
  • Ease of install 4
  • Website 2
  • Product description 2
  • Product 2
  • Good reputation 2

Customers don't like

  • Customer service4
  • Will never purchase your products again3
  • Quality or the so called lazar fit3
  • Product or service2
  • Poor craftsmanship2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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