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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $21.3K CLAIMED LOSSES
  • $226 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 8
  • Will never buy from them again 7
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • Refund policy for wrong part9
  • No effort put forth in resolving issue to customers satisfaction8
  • Shipping8
  • Return policy for defective parts7
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Weathertech

Equipment
  • 1 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $15.2K CLAIMED LOSSES
  • $411 AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • I will not recommend it 5
  • Ease of install 4
  • Website 2
  • Staff 1
  • Superb customer service 1

Customers don't like

  • Quality or the so called lazar fit6
  • Product or service6
  • Arrogant attitude4
  • Customer service4
  • No customer support on wrong order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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