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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 497 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $307 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Will never buy from them again 13
  • Price 13
  • Prices 4
  • Part availability 4
  • Website 3

Customers don't like

  • Customer service12
  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Refund policy for wrong part4
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Tractor Supply

Equipment
  • 1 ISSUES RESOLVED
  • 182 TOTAL REVIEWS
  • $36.4K CLAIMED LOSSES
  • $674 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Friendly check out people 4
  • Variety of products 2
  • Manager at puyallup store 2
  • Products 1
  • Everyone has always been helpful and friendlyexcept this one 1

Customers don't like

  • Poor customer service21
  • I didnt care for how people are being treated in tbe store3
  • Manager2
  • Your warranty and service plans are a waste of peoples time1
  • Worse register clerk1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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