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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $227 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 10
  • Will never buy from them again 9
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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Tractor Supply

Equipment
  • 0 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $33K CLAIMED LOSSES
  • $751 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Friendly check out people 4
  • Manager at puyallup store 2
  • Variety of products 2
  • I like the product but the power plus plan sucks 1
  • Products 1

Customers don't like

  • Poor customer service6
  • Customer service3
  • I didnt care for how people are being treated in tbe store2
  • Manager2
  • Your warranty and service plans are a waste of peoples time1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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