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Rockauto

Auto Parts and Accessories
  • 1 ISSUES RESOLVED
  • 801 TOTAL REVIEWS
  • $49.3K CLAIMED LOSSES
  • $285 AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Unwillingness to accept their part in the mistake5
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Shipping4
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Tractor Supply

Equipment
  • 1 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $36.4K CLAIMED LOSSES
  • $651 AVERAGE LOSS
2.0
Exchange, Refund and Cancellation Policy
  • Friendly check out people 4
  • Variety of products 2
  • Manager at puyallup store 2
  • Products i need 1
  • Products 1

Customers don't like

  • Poor customer service22
  • Manager4
  • I didnt care for how people are being treated in tbe store4
  • Manager and service3
  • Poor customer service with complaint2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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