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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $227 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 11
  • Will never buy from them again 10
  • Part availability 4
  • Prices 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Being lied to and cheated4
  • Shipping3
Delete
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $26.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Variety of products and prices 3
  • Fast shipping 2
  • So far quallity of the engine 2
  • Web site 1

Customers don't like

  • Would not fix my problem in a timely manner1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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