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Rockauto

Auto Parts and Accessories
  • 2 ISSUES RESOLVED
  • 1146 TOTAL REVIEWS
  • $59K CLAIMED LOSSES
  • $316 AVERAGE LOSS
1.9
Turnaround Time
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Unwillingness to accept their part in the mistake6
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Wrong parts in box right part number4
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Soberlink

Equipment
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $270K AVERAGE LOSS
1.5
Turnaround Time
  • Bang for the buck 1

Customers don't like

  • Faulty equipment and company policy3
  • Unrliability of product2
  • Soberlink device1
  • Jail cuz of false reads1
  • Frequency1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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