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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 221 TOTAL REVIEWS
  • $22K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Price 9
  • Will never buy from them again 9
  • Prices 4
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7
Delete
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $22K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Tech that worked on my vehicle 1

Customers don't like

  • Being treated in so unprofessional a manner2
  • Are bottom feeding idiots1
  • You get many errors for no reason1
  • Being stolen from1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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