PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Td Ameritrade and Robinhood as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Td Ameritrade
Robinhood

Td Ameritrade and Robinhood Overview

Total reviews 87 1849
Company responses 0 0
Issues resolved 0 4

Td Ameritrade and Robinhood Consumer Ratings

Rank
250 out of 1898 in Financial Services category
240 out of 1898 in Financial Services category
Customer service
216 in category
240 in category
Reliability
171 in category
127 in category
Website
143 in category
210 in category
Product or Service Quality
189 in category
160 in category

Td Ameritrade and Robinhood Rating Details

Customer service
1.3 (49 reviews)
1.2 (558 reviews)
Reviewer's quote

...Go ahead and try to call the customer service, my average wait time is 1 hour 9:30-4 PM and 1hour, 51 mins at 8 PM..

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Customer service finally helped me. They too the time out to investigate my claim and helped me make sense of it. So in all actuality this issue I was having was a misunderstanding on my part...

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Reliability
1.3 (44 reviews)
1.6 (488 reviews)
Reviewer's quote

After 6 months attempting to trade in AMT site and not getting TOS....I finally contacted them for a one on one tutorial. I'm elderly, am disabled &;;;;;;;;;;;;;;;;;;;;;;;;; have special needs. They slapped my request down more than 10 times!! This was very upsetting! I'm moving my stonks over...

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What happened to my money that I transferred there was money in my account and I was told that it was a reversal where did my money go there was a transaction that was complete over 24 hours from the next transactions that Declined so where is my money

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Website
2.2 (43 reviews)
1.9 (467 reviews)
Reviewer's quote

...I read all the information available to me on the BUY screen of the TD AMERITRADE WEBSITE. In the first week of Nov. 2018 I ALSO CALLED TD AMERITRADE @ 800 669 **** to specifically ask if there were any fees incurred to make this buy...

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Their website is poorly designed, and they refuse to fix it. They offer no confirmation checks when a user makes a decision, therefore, all mistakes have immediate consequences that take weeks to fix. All they have to do is offer confirmation checks just like every other program and website when a...

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Product or Service Quality
1.4 (42 reviews)
1.7 (474 reviews)
Reviewer's quote

...Upon contacting customer service they made me believe that Think or swim is accurate. I tried to explain that customer only rely on the numbers on screen..

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...Robinhood's customer service is terrible and this is extremely frustrating and distressing..

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Td Ameritrade and Robinhood Pros and Cons

Pros
  • Thinkorswim software
  • Apps easy to use
  • Use of options
  • Easy to use
  • Free
  • Easy to trade
Cons
  • Very disastified
  • Whole takeover experience
  • Thinkorswim platform
  • Customer service
  • No customer service
  • You cannot call for support

Td Ameritrade and Robinhood Most Positive Reviews

Top rated reviews
5

TD Ameritrade features a smarmy, psychiatrist-type who is supposedly offering an experienced opinion about money...

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5

I transferred money in Robinhood but it won't get in.i call robinhood to cancel it

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5

She was so helpful so you dont mess up your account

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5

A put my money and stock I bought 3 day ago now I dont know what going with my 525 or my stock 700shares Acb that I...

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Td Ameritrade and Robinhood Most Critical Reviews

Lowest rated reviews
1

This is a very dangerous company to entrust with your funds. They operate above the law, because FINRA (the Financial I...

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1

SINCE JUNE 5, 2019, I HAV BEEN TRYING T REFUND MY CAH OF 1118.66 WHICH I S AVAILABLE TO ME, THEY ARE GIVNG ME THE...

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1

This company takes money from your balance stock sheet without any good reasons.. and claims you are in negatives after...

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1

since an upgrade, the quotes are all incorrect. The option quotes are wrong and the moment I buy them it severely shows...

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Td Ameritrade and Robinhood Latest Reviews

Recent published reviews
1.8

After 6 months attempting to trade in AMT site and not getting TOS....I finally contacted them for a one on one...

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No votes

A recording came on and the call hung up

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1.4

Thank God for B of A. When i have to redownload TD bank app monthly, I do a check, verify that B of A is working, which...

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1

What happened to my money that I transferred there was money in my account and I was told that it was a reversal where...

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Td Ameritrade and Robinhood Products and Services

Most reviewed product and services
  • Td Ameritrade Brokerage Account (16 reviews)
  • Td Ameritrade Investment Service (2 reviews)
  • Robinhood Money Transfer (127 reviews)
  • Robinhood Investment Service (89 reviews)
  • Robinhood Referral Program (5 reviews)