PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roamans and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roamans
Zulily

Roamans and Zulily Overview

Total reviews 176 1092
Company responses 0 0
Issues resolved 1 6

Roamans and Zulily Consumer Ratings

Rank
234 out of 2097 in Footwear and Clothing category
339 out of 2097 in Footwear and Clothing category
Customer service
201 in category
208 in category
Website
305 in category
294 in category
Discounts and Special Offers
222 in category
245 in category
Product or Service Quality
136 in category
266 in category

Roamans and Zulily Rating Details

Customer service
1.9 (66 reviews)
1.9 (410 reviews)
Reviewer's quote

...Called customer service, and of course was on hold for 20 minutes. Was told to call back next week for a refund, because they had not recieved the shirts back yet. When I called back a week later, was told their computer system gave me a refund, but my bank account shows no refund...

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...Customer service doesn't seem to be a priority either. oh well,, going to shop elsewhere!..

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Website
2.5 (61 reviews)
2.6 (408 reviews)
Reviewer's quote

...According to Fedx website the post office will deliver and its on the way. My phone informed me this past Saturday that I was charger $14 odd dollars from Fbb Roamans reward. Then tonight my phone informed me that I had another charge by Fbb Roamans reward for $16...

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Ridiculous I can't even check order now, the website block me, definitely a good way to loose buisness!!!..

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Discounts and Special Offers
2.5 (59 reviews)
2.5 (324 reviews)
Reviewer's quote

...Because taking some me-time is important, we wanted to make it easy for you to treat yourself to something special. Were giving you this exclusive offer of 50% off your order*including clearance. I received my items today...

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I purchased several pairs of sandals from Zulily for my nonverbal special needs daughter. Due to COVID 19 the shipping was severely delayed. I waited almost two months to receive them to have them delivered to the wrong apartment complex with the same apartment number...

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Product or Service Quality
2.8 (57 reviews)
2 (386 reviews)
Reviewer's quote

...What kind of customer service is this???..

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This has never happened before, Ive been more than happy with most of all the products Ive received from this company until now. I ordered this bag in April for my daughters birthday next month and see pics below to see what I received What I ordered - what I received. Clearly not the same product..

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Roamans and Zulily Pros and Cons

Pros
  • I loved the style and selection
  • Plus size clothes
  • Variety to choose from
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Worst cutomer service
  • Response to customer problems
  • Void of customer service of any kind
  • Customer service
  • Long shipping time
  • Exchange policy

Roamans and Zulily Most Positive Reviews

Top rated reviews
5

Great clothes, and the sizes fit!I love Roamans and hope to shop by catalog for long years to come!

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5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

As I was ordering and putting in my billing information I double-clicked and didn't get a chance to put in my coupon...

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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Roamans and Zulily Most Critical Reviews

Lowest rated reviews
1

I order 5 items, received a confirm email with correct charges. Once shipped 1 item went to back order, plus bill...

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1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

Got three shipments with inferior clothing and was told I could not cancel fourth shipment because it was processing...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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Roamans and Zulily Latest Reviews

Recent published reviews
No votes

Everything was fine error on my part they were great

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No votes

Talked with Customer Service today, we will see what happens, they said I was the second caller this morning

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No votes

I called your customer service and requested that my payment be moved from the 5 th of the month to the 10 back in...

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5

No, I don't work there. I am a 64 year old ER nurse. I have ordered from Zulily since 2013 and I love it. If one reads...

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Roamans and Zulily Products and Services

Most reviewed product and services
  • Roamans Clothing (23 reviews)
  • Roamans Customer Care (14 reviews)
  • Roamans Shipping Service (8 reviews)
  • Zulily Shipping Service (130 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)