PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Woman Within and Roamans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Woman Within
Roamans

Woman Within and Roamans Overview

Total reviews 308 192
Company responses 0 0
Issues resolved 2 1

Woman Within and Roamans Consumer Ratings

Rank
310 out of 2140 in Footwear and Clothing category
311 out of 2140 in Footwear and Clothing category
Customer service
292 in category
231 in category
Exchange, Refund and Cancellation Policy
264 in category
237 in category
Delivery Service
236 in category
195 in category
Website
427 in category
381 in category

Woman Within and Roamans Rating Details

Customer service
1.6 (135 reviews)
1.8 (72 reviews)
Reviewer's quote

All companies including Women Within needs to redo the automated and reteach customer service. It takes forever to get through the automated system and customer service screwed up my order. I have waited on hold for 2 hours...

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I had ordered some clothing for Christmas (over $200). within the 60 days they told me I had it was returned. The post office apparently sat on it and it was just outside the window of 60 days. After going back and forth with them they gave me directions how to return it so I paid another $19...

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Exchange, Refund and Cancellation Policy
1.8 (121 reviews)
1.8 (65 reviews)
Reviewer's quote

...WW took about half of my refund in shipping. If you like to waste money then order. With such inconsistent sizing and expensive shipping it was a real ripoff..

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Roamans has the worst customer service and refund policy. The customer shouldn't have to wait over 30 days to receive a refund after not receiving the product. The customer service team kept switching to other workers causing you to have to explain the situation several times...

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Delivery Service
2.2 (117 reviews)
2.5 (61 reviews)
Reviewer's quote

I called and spoke with a customer service clerk and she told me she could not to anything because I had already had a late fee removed back in July of 2020. I explain that I had been calling to make sure I would not be charged a late fee and explained that I had been calling weekly to make sure...

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...Am sure to tell all my friends about the decline of service at Roman's!..

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Website
2.3 (115 reviews)
2.4 (68 reviews)
Reviewer's quote

...95! So, buyer beware of online shopping on Woman Within website. They also have expensive shipping charges..

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I was a new customer at Roamans and purchased the Georgette Button Front Tunic/ Dark Emerald Paisley as a birthday gift for my sister expecting to receive a two-piece set based on the following item details."Our new longer mega tunic with high side slits for easy styling. Wear buttoned up or open...

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Woman Within and Roamans Pros and Cons

Pros
  • Variety of merchandise
  • Online order opportunity
  • Usually liked prices
  • I loved the style and selection
  • Plus size clothes
  • Variety to choose from
Cons
  • Customer service
  • Being ripped off
  • Return and exchange policy
  • Worst cutomer service
  • Response to customer problems
  • Poor customer service return policy

Woman Within and Roamans Most Positive Reviews

Top rated reviews
5

Wonderful the nice lady i talked to was a great help and thsnk you all for big and beautiful womens catalogs. Have a...

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5

Great clothes, and the sizes fit!I love Roamans and hope to shop by catalog for long years to come!

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5

When I placed my order I was charged the full amount even though I gave promo code

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5

As I was ordering and putting in my billing information I double-clicked and didn't get a chance to put in my coupon...

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Woman Within and Roamans Most Critical Reviews

Lowest rated reviews
1

I purchased a blouse from this company. I purposely ordered 2 sizes smaller than I wear because it is a plus size...

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1

I order 5 items, received a confirm email with correct charges. Once shipped 1 item went to back order, plus bill...

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1

Order was for $113.84 for two pairs of shoes. Shoes did not fit. Returned merchandise, and was charged $22.84 for return...

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1

Got three shipments with inferior clothing and was told I could not cancel fourth shipment because it was processing...

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Woman Within and Roamans Latest Reviews

Recent published reviews
No votes

Elastic-Waist Cotton Straight Leg Pant
WOMAN WITHIN
#0031-2****-****
COLOR: pine
SIZE FAMILY: women's
SIZE: 28 w
QTY: 1
STATUS:...

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1

I had ordered some clothing for Christmas (over $200). within the 60 days they told me I had it was returned. The post o...

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No votes

I sent these pants back for exchange. I never heard from women within saying they received back my pants or that the exc...

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1

I thought I was getting the shipping cost back also so I will never order from women within again because I am paying...

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Woman Within and Roamans Products and Services

Most reviewed product and services
  • Woman Within Shipping Service (33 reviews)
  • Woman Within Catalogue (5 reviews)
  • Woman Within 50-Percent Off Deal (3 reviews)
  • Roamans Clothing (22 reviews)
  • Roamans Shipping Service (8 reviews)
  • Roamans Shirt (6 reviews)