PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roamans and Woman Within as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roamans
Woman Within

Roamans and Woman Within Overview

Total reviews 169 284
Company responses 0 0
Issues resolved 1 2

Roamans and Woman Within Consumer Ratings

Rank
259 out of 2133 in Footwear and Clothing category
258 out of 2133 in Footwear and Clothing category
Customer service
No votes
236 in category
Website
No votes
338 in category
Discounts and Special Offers
No votes
251 in category
Exchange, Refund and Cancellation Policy
No votes
208 in category

Roamans and Woman Within Rating Details

Customer service
No votes
1.7 (122 reviews)
Reviewer's quote

...Called customer service, and of course was on hold for 20 minutes. Was told to call back next week for a refund, because they had not recieved the shirts back yet. When I called back a week later, was told their computer system gave me a refund, but my bank account shows no refund...

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...Customer service phone and email all lie to me or don't get answered. The complaints are endless!..

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Website
No votes
2.4 (105 reviews)
Reviewer's quote

...According to Fedx website the post office will deliver and its on the way. My phone informed me this past Saturday that I was charger $14 odd dollars from Fbb Roamans reward. Then tonight my phone informed me that I had another charge by Fbb Roamans reward for $16...

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Their website says "We are happy to process an exchange at no additional shipping expense for a new size, color, or different item. ” and also 'free exchanges" on many of their product listing pages. On the phone, they told me the free exchanges are only if you are getting the same product in a...

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Discounts and Special Offers
No votes
2.4 (96 reviews)
Reviewer's quote

...Because taking some me-time is important, we wanted to make it easy for you to treat yourself to something special. Were giving you this exclusive offer of 50% off your order*including clearance. I received my items today...

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Woman Within offers VERY poor customer service. Shipping takes 9-14 days ....

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Exchange, Refund and Cancellation Policy
No votes
1.8 (112 reviews)
Reviewer's quote

...They are only refunding me for 1 top. Not even the top the was frayed. They returned the tops to me saying the were old & damaged...

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...I waited 14 days no refund called in and they said oh our new policy it goes on a gift card but we can put it on your credit card for $49. 24 so I was charged $10 to put it back on MY ORIGINAL METHOD OF PAYMENT. What the *** I'm being charged to get MY money back...

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Roamans and Woman Within Pros and Cons

Pros
  • I loved the style and selection
  • Plus size clothes
  • Variety to choose from
  • Variety of merchandise
  • Online order opportunity
  • Usually liked prices
Cons
  • Worst cutomer service
  • Response to customer problems
  • Void of customer service of any kind
  • Customer service
  • Being ripped off
  • Return and exchange policy

Roamans and Woman Within Most Positive Reviews

Top rated reviews
5

Great clothes, and the sizes fit!I love Roamans and hope to shop by catalog for long years to come!

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5

Wonderful the nice lady i talked to was a great help and thsnk you all for big and beautiful womens catalogs. Have a...

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5

As I was ordering and putting in my billing information I double-clicked and didn't get a chance to put in my coupon...

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5

When I placed my order I was charged the full amount even though I gave promo code

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Roamans and Woman Within Most Critical Reviews

Lowest rated reviews
1

I order 5 items, received a confirm email with correct charges. Once shipped 1 item went to back order, plus bill...

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1

I purchased a blouse from this company. I purposely ordered 2 sizes smaller than I wear because it is a plus size...

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1

Got three shipments with inferior clothing and was told I could not cancel fourth shipment because it was processing...

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1

Order was for $113.84 for two pairs of shoes. Shoes did not fit. Returned merchandise, and was charged $22.84 for return...

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Roamans and Woman Within Latest Reviews

Recent published reviews
1.8

I used my Romans credit for a Palm Beach Jewelry purchase. My account is paid in full but Palm Beach Jewelry never...

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1

SCAMMERS!!!!!!!!!!!!!! I was lied to- I was sent email confirming my return of $59.23 and told it would go back on my...

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No votes

Everything was fine error on my part they were great

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1.2

Orders don't come. Wrong orders shipped. Many piece of clothing shred immediately. Always out of stock. Back orders...

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Roamans and Woman Within Products and Services

Most reviewed product and services
  • Roamans Clothing (22 reviews)
  • Roamans Shipping Service (7 reviews)
  • Roamans Shirt (6 reviews)
  • Woman Within Shipping Service (32 reviews)
  • Woman Within Catalogue (5 reviews)
  • Woman Within 50-Percent Off Deal (3 reviews)