PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roamans and Woman Within as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roamans
Woman Within

Roamans and Woman Within Overview

Total reviews
175
282
Company responses
0
0
Issues resolved
1
1

Roamans and Woman Within Consumer Ratings

Rank
222 out of 2053 in Footwear and Clothing category
249 out of 2053 in Footwear and Clothing category
Customer service
198 in category
238 in category
Website
302 in category
350 in category
Discounts and Special Offers
243 in category
241 in category
Exchange, Refund and Cancellation Policy
192 in category
201 in category

Roamans and Woman Within Rating Details

Customer service
2 (67 reviews)
1.7 (120 reviews)
Reviewer's quote

...Called customer service, and of course was on hold for 20 minutes. Was told to call back next week for a refund, because they had not recieved the shirts back yet. When I called back a week later, was told their computer system gave me a refund, but my bank account shows no refund...

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Customer service were very rude letting me know that I could send back the order when it arrives but, they will charge me a fee because they advise when ordering to expect delays due to covid 19 situation. I understand a slight delay but, 17 days is outrageous!!! Plus charging me a fee due to this...

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Website
2.5 (61 reviews)
2.4 (101 reviews)
Reviewer's quote

...According to Fedx website the post office will deliver and its on the way. My phone informed me this past Saturday that I was charger $14 odd dollars from Fbb Roamans reward. Then tonight my phone informed me that I had another charge by Fbb Roamans reward for $16...

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Their website says "We are happy to process an exchange at no additional shipping expense for a new size, color, or different item. ” and also 'free exchanges" on many of their product listing pages. On the phone, they told me the free exchanges are only if you are getting the same product in a...

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Discounts and Special Offers
2.5 (58 reviews)
2.5 (95 reviews)
Reviewer's quote

...Because taking some me-time is important, we wanted to make it easy for you to treat yourself to something special. Were giving you this exclusive offer of 50% off your order*including clearance. I received my items today...

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Woman Within offers VERY poor customer service. Shipping takes 9-14 days ....

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Exchange, Refund and Cancellation Policy
1.9 (56 reviews)
1.9 (110 reviews)
Reviewer's quote

...They are only refunding me for 1 top. Not even the top the was frayed. They returned the tops to me saying the were old & damaged...

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I read, reread and read again the return policy for debit card/charge card purchases. It states if you prefer to return, you may elect to receive a refund in the form of a non-expiring e-gift card in the dollar amount of your returned item(s) or you can choose to receive a refund back to your...

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Roamans and Woman Within Pros and Cons

Pros
  • I loved the style and selection
  • Quality
  • Plus size clothes
  • Variety of merchandise
  • Usually liked prices
  • Online order opportunity
Cons
  • Response to customer problems
  • Worst cutomer service
  • Void of customer service of any kind
  • Customer service
  • Being ripped off
  • Return and exchange policy

Roamans and Woman Within Most Positive Reviews

Top rated reviews
5

Great clothes, and the sizes fit!I love Roamans and hope to shop by catalog for long years to come!

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5

Wonderful the nice lady i talked to was a great help and thsnk you all for big and beautiful womens catalogs. Have a...

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5

As I was ordering and putting in my billing information I double-clicked and didn't get a chance to put in my coupon...

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5

Like to order and make payment

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Roamans and Woman Within Most Critical Reviews

Lowest rated reviews
1

I order 5 items, received a confirm email with correct charges. Once shipped 1 item went to back order, plus bill...

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1

I purchased a blouse from this company. I purposely ordered 2 sizes smaller than I wear because it is a plus size...

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1

Got three shipments with inferior clothing and was told I could not cancel fourth shipment because it was processing...

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1

Order was for $113.84 for two pairs of shoes. Shoes did not fit. Returned merchandise, and was charged $22.84 for return...

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Roamans and Woman Within Latest Reviews

Recent published reviews
No votes

Stop sending me catalogs. I do not order from and never will.

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1

BEWARE: If you purchase something that needs to be returned be very aware of your return options. I read, reread and...

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3.6

Hello,
Around the first of the month I purchased $137.43 worth of items.. in which I still havent gotten today. According...

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4

It's been resolved. One happy customer!

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Roamans and Woman Within Products and Services

Most reviewed product and services
  • Roamans Clothing (23 reviews)
  • Roamans Customer Care (13 reviews)
  • Roamans Shipping Service (8 reviews)
  • Woman Within Customer Care (49 reviews)
  • Woman Within Shipping Service (32 reviews)
  • Woman Within Catalogue (5 reviews)