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Roamans

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $69 AVERAGE LOSS
2.1
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Many of the styles are nice 2
  • I loved the style and selection 2
  • Variety to choose from 1
  • Size you wear is the same for all 1
  • Quality 1

Customers don't like

  • Worst cutomer service3
  • Response to customer problems3
  • Way the quality of the fabric changed2
  • Void of customer service of any kind2
  • Response2
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Torrid

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $20.8K CLAIMED LOSSES
  • $347 AVERAGE LOSS
2.1
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • That the clothing comes in my size 6
  • Style 4
  • Different styles and options 3
  • Stylish plus size fashion 2
  • Selection of clothes 2

Customers don't like

  • Customer service18
  • Quality4
  • Phone customer service attitudes4
  • Online customer service3
  • Never received the item3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1413352

Roaman's is far superior to Torrid regarding customer service. Roaman's includes a return shipping label eith every shipment and they have never refused a return unlike Torrid who refuses returns and keeps your money. Theft and poor quality clothes is Torrid' s game.