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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 119 TOTAL REVIEWS
Rank
162 out of 2044
in Footwear and Clothing category
Rating Details
Website
Customer service
Product or Service Quality
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    432
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    01:56
  • ISSUES RESOLVED
    6%
Top Products and Services
2.7
14 reviews
2.7
7 reviews
No votes
5 reviews

Torrid

2.1
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 418 TOTAL REVIEWS
Rank
221 out of 2044
in Footwear and Clothing category
Rating Details
Website
Customer service
Product or Service Quality
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    129
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    04:42
  • ISSUES RESOLVED
    2%
Top Products and Services
2
63 reviews
2.2
60 reviews
2.4
13 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Roamans vs Torrid?

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Anonymous
#1413352

Roaman's is far superior to Torrid regarding customer service. Roaman's includes a return shipping label eith every shipment and they have never refused a return unlike Torrid who refuses returns and keeps your money. Theft and poor quality clothes is Torrid' s game.

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