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Roamans
Torrid

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Roamans

Roamans

2.2
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 142 TOTAL REVIEWS
Rank
224 out of 2415
in Footwear and Clothing category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    541
  • SUCCESSFUL
    84%
  • AVG CALL DURATION
    02:05
  • ISSUES RESOLVED
    20%
Top Products and Services
2.2
21 reviews
2.3
10 reviews
2.3
7 reviews
Torrid

Torrid

2.1
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 475 TOTAL REVIEWS
Rank
258 out of 2415
in Footwear and Clothing category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    174
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    04:28
  • ISSUES RESOLVED
    11%
Top Products and Services
2.1
106 reviews
2
88 reviews
Bra
2.2
16 reviews

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Anonymous
#1413352

Roaman's is far superior to Torrid regarding customer service. Roaman's includes a return shipping label eith every shipment and they have never refused a return unlike Torrid who refuses returns and keeps your money. Theft and poor quality clothes is Torrid' s game.

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