PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roadway Express and Uship as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roadway Express
Uship

Roadway Express and Uship Overview

Total reviews 29 641
Company responses 0 3
Issues resolved 0 0

Roadway Express and Uship Consumer Ratings

Rank
74 out of 1057 in Transportation and Logistics category
130 out of 1057 in Transportation and Logistics category
Tracking Tool
48 in category
71 in category
Turnaround Time
42 in category
84 in category
Customer service
80 in category
100 in category
Diversity of Products or Services
87 in category
122 in category

Roadway Express and Uship Rating Details

Tracking Tool
2.6 (5 reviews)
1.8 (83 reviews)
Reviewer's quote

A Roadway trailer accessed my business driveway twice on May 1, 2018 at 2:56pm and again at 3:17pm. This infraction was confirmed by video recording of the driveway. Driveway is marked at its entrance by the highway as "Private Drive, No Trucks, No Turnaround". Other end of the drive is marked...

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...Their UShip app with tracking does not work either..

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Turnaround Time
2.6 (5 reviews)
1.6 (106 reviews)
Reviewer's quote

Been a yellow driver for some time and all these roadway drivers are *** n cry babys take advantage of anything they can and blame yellow for everthing when there company was going under still blame yellow alls i say is quit your *** be happy you got a job lame *** old ***..

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...And now got an email: We have made the decision to remove your account at this time. We will not be able to reinstate your account and Member Support will not be able to discuss your suspension over the phone. Per the terms of our User Agreement:18...

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Customer service
1.8 (5 reviews)
1.5 (141 reviews)
Reviewer's quote

Service can't be worse than this. Weired driver who wanted me to go inside the 18 wheelers unload the shipment myself. He refused to even drop it off on the ground (unless i pay him extra pocket money )...

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...You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot..

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Diversity of Products or Services
2 (4 reviews)
1.6 (126 reviews)
Reviewer's quote

Last week I was promised delivery for two kayaks on Wednesday morning. Late morning I called to check status and was informed that it would be delivered that afternoon. I lost one whole day pay because late afternoon the shipment was still not delivered. I was then informed that it would be next...

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...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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Roadway Express and Uship Pros and Cons

Pros
No votes
  • Never use uship
  • Initial price quoted
  • Fast pick up
Cons
  • Surcharges
  • Personnel
  • Getting the run around
  • Customer service
  • Being scammed
  • Money grab

Roadway Express and Uship Most Positive Reviews

Top rated reviews
5

We asked Roadway to ship a sound console in a wheeled Anvil case from Texas to Oregon. We described the shipment as...

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5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

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5

Been a yellow driver for some time and all these roadway drivers are *** n cry babys take advantage of anything they...

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5

i used u ship to transport my jet ski from florida to massachusetts.. all seemed to go well until i got a toll bill for...

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Roadway Express and Uship Most Critical Reviews

Lowest rated reviews
1

Chair delivered, still in box, wrapped in plastic and still on crate. Driver left.
DO NOT USE THESE ASSWIPES

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1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

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1

Last week I was promised delivery for two kayaks on Wednesday morning. Late morning I called to check status and was in...

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1

this company will not only publish your phone number, address to the entire shipping community causing you to receive co...

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Roadway Express and Uship Latest Reviews

Recent published reviews
No votes

PO 56973399
Ruffin , Amanda
rcramanda@yahoo.com
(505) 454-6873
Billing Address:
PO BOX 1381
LAS VEGAS, NM 87701
US Please conta...

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5

uShip is a broker who puts you in touch with shipping companies who provide quotes. Once you accept a quote uShip...

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No votes

Why is one of your trucks parked in a residential neighborhood that doesn't allow vehicles over 3/4 ton.

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4.3

Customer (s) were very helpful, and polite.

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Roadway Express and Uship Products and Services

Most reviewed product and services
  • Roadway Express Vehicle Driver (3 reviews)
  • Uship Shipping Service (59 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (28 reviews)