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Roadway Express

Transportation and Logistics
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $656 CLAIMED LOSSES
  • $328 AVERAGE LOSS
2.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Surcharges1
  • Personnel1
  • Getting the run around1

Products by Roadway Express

No items

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Ups

Transportation and Logistics
  • 24 ISSUES RESOLVED
  • 5116 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $954 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service172
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver23
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1187117

What did Roadway Express have against United Parcel Service to start Roadway Parcel Service ?