Roadway Express vs Ups

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  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $606 CLAIMED LOSSES
  • $606 AVERAGE LOSS
2.7
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Personnel1
  • Surcharges1

Products by Roadway Express

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Ups

Shipping
  • 15 ISSUES RESOLVED
  • 4357 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $926 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Awful 6
  • Very bad 6
  • Its just this order i am very upset with ups about 4
  • Tracking our packages 4

Customers don't like

  • Poor customer service140
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39

Products by Ups

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Anonymous #1187117
What did Roadway Express have against United Parcel Service to start Roadway Parcel Service ?