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Roadrunner

Telecommunications
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $1.1K CLAIMED LOSSES
  • $77 AVERAGE LOSS
2.2
Website
Billing Practices
Customer service
Reliability
Exchange, Refund and Cancellation Policy
  • Shoes 2
  • Internet servive is excellent 2
  • Friendly customer service 1
  • Your e-mail is useless 1
  • Shipping speed 1

Customers don't like

  • Vip automatic renewal3
  • Given unwanted subscription2
  • Being automatically renewed1
  • Only in store once1
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Suddenlink

Telecommunications
  • 10 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.7
Website
Billing Practices
Customer service
Reliability
Exchange, Refund and Cancellation Policy
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Internet speed5
  • Shady practices5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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