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Rl Carriers

Shipping
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.7
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Ease of communication 2
  • Website 1
  • Pick up on time 1
  • Attitude of all personnel i had contact with 1

Customers don't like

  • Unprofessionalism4
  • No communication2
  • Lack of empathy2
  • Existing reputation online2
  • Unreliable customer service1
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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4767 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service70
  • Delivery52
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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