PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rl Carriers and Southeastern Freight Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rl Carriers
Southeastern Freight Lines

Rl Carriers and Southeastern Freight Lines Overview

Total reviews
148
35
Company responses
55
0
Issues resolved
3
0

Rl Carriers and Southeastern Freight Lines Consumer Ratings

Rank
85 out of 1037 in Transportation and Logistics category
247 out of 1037 in Transportation and Logistics category
Customer service
92 in category
161 in category
Product or Service Quality
110 in category
205 in category
Tracking Tool
64 in category
177 in category
Turnaround Time
131 in category
189 in category

Rl Carriers and Southeastern Freight Lines Rating Details

Customer service
1.5 (52 reviews)
1.1 (14 reviews)
Reviewer's quote

...I called on 2:45 why my package not coming? After transferred 6 different customer service i got an answer that package is sill "on their dock" That 's SANGER, TX location...

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He took off really angry I called customer service immediately and was passed on to 4 or 5 different people whom I had to explain what had happened over and over again. Finally I requested to speak to a supervisor and she kindly rescheduled a delivery, which actually NEVER happened on the day they...

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Product or Service Quality
1.4 (47 reviews)
1 (10 reviews)
Reviewer's quote

At 5:45 pm I called their so called customer service and after I was on hold for 17 minutes until a csr asked me what I needed help with. I asked why my delivery hasn't arrived yet their website states it is scheduled for "on time". She places me on hold for another 10 minutes then she answers by...

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...Customer service was no help and the broker that quoted me apparently never worked there, but the emails prove it came from their company. This whole thing is a perfect reason why freight companies are mostly fly by night businesses. Stay Away from Southeastern Freight Lines...

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Tracking Tool
1.9 (43 reviews)
1 (6 reviews)
Reviewer's quote

...My tracking number: PRO I656407989 UNREAL! Ikaika Nakoa..

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Worst LTL Shipping Company in Southeast.

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Turnaround Time
1.2 (42 reviews)
1 (7 reviews)
Reviewer's quote

...I have called numerous time to R & L which then tries to call the delivery company but they don't pick up the phone. I asked for the engine to be shipped back to R & L so I could go and pick it up. Still on going..

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...If the lying wasn't enough from their people on the phone the drivers were arrogant every time. (3 different drivers) I will never accept a delivery from this company again, nor ever ship out with them. I suggest you not deal with them, period!..

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Rl Carriers and Southeastern Freight Lines Pros and Cons

Pros
  • Attitude of all personnel i had contact with
  • Ease of communication
  • Website
No votes
Cons
  • Unprofessionalism
  • R l carriers not reliable
  • R l carriers bad business
  • Customer service
  • Attitude of the lady i spoke with
  • Driver and his attitude

Rl Carriers and Southeastern Freight Lines Most Positive Reviews

Top rated reviews
5

My shipment showed up 2 days early due to a mix-up at the sellers end and I wasn't available. R&L's staff -...

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No votes
5

Was worried about my shipment after reading so many negative reviews. Happy to say absolutely no issues to report....

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No votes

Rl Carriers and Southeastern Freight Lines Most Critical Reviews

Lowest rated reviews
1

I sent three shipments through R+L Carriers from Oakland. One 3 pallet shipment to Reno which made it. The others...

On...

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1

terrible delivery service did promise to deliver my package between 1 p.m. and 4 p.m. well now is 5:30 p.m. and I still...

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1

R+L carriers inflates weights and changes classifications to increase cost, leaving customer with no option but to pay...

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1

If you can help it at all, DO NOT do business with this freight line. Their customer service is awful and the first...

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Rl Carriers and Southeastern Freight Lines Latest Reviews

Recent published reviews
1

They failed us twice in one week; two different orders! The broke a $1400 bed that was for my son and then just didnt...

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1

We paid for four pallets of computers to be shipped to our company. They stacked them on top of each other doing 10k in...

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No votes

One of your drivers was in Valpo today, as I went through the round about he started honking and then used his phone to...

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1

Worst LTL Shipping Company in Southeast.

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Rl Carriers and Southeastern Freight Lines Products and Services

Most reviewed product and services
  • Rl Carriers Shipping Service (27 reviews)
  • Rl Carriers Delivery Service (23 reviews)
  • Rl Carriers Vehicle Driver (8 reviews)
  • Southeastern Freight Lines Vehicle Driver (6 reviews)
  • Southeastern Freight Lines Customer Care (4 reviews)
  • Southeastern Freight Lines Transportation Service (2 reviews)