Riu vs Silverleaf Resorts

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Riu

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $17K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Location
  • Buffet 1
  • Food 1
  • Location 1
  • Spa 1
  • View from the room 1

Customers don't like

  • Customer service5
  • Management4
  • Food3
  • Rooms3
  • Supervisory call centre1

Products by Riu

No items

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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 747 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Location
  • Locations 9
  • Beautiful place 4
  • Facilities 3
  • Location 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said16
  • Terrible service9
  • Misleading sales tactics7
  • That now we have to get attorney against silverleaf6
  • Unauthorized charges6

Products by Silverleaf Resorts

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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