PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ritzpix and Shutterfly as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ritzpix
Shutterfly

Ritzpix and Shutterfly Overview

Total reviews
35
397
Company responses
0
0
Issues resolved
0
2

Shutterfly was first mentioned on PissedConsumer on Sep 28, 2008 and since then this brand received 397 reviews. It is 362 reviews more than Ritzpix received since Mar 15, 2011.

Ritzpix and Shutterfly Consumer Ratings

Rank
83 out of 756 in Media category
19 out of 182 in Printing category
Price Affordability
67 in category
19 in category
Customer service
65 in category
14 in category
Product or Service Quality
39 in category
14 in category

Ritzpix and Shutterfly Rating Details

Price Affordability
1.6 (14 reviews)
2.4 (114 reviews)
Reviewer's quote

I ordered an iPhone from "Ritzpix by Ritz Camera" on October 14, 2018. They charged my credit card, but did not send the item for 9 days. I emailed them, there was no answer. I found 3 phones for the company on their help pages, two in Iowa, one in Florida. The Iowa phones had voicemail. The...

Pavel R

...73 with discounts Actual price was 2. 34 per card, 1. 4 with discounts (based on the maximum qty of 1000 cards)...

Bo Z
Customer service
1.3 (14 reviews)
1.4 (165 reviews)
Reviewer's quote

The customer service guy said that would be giving them to you for free. I said I understand but I was promised a full refund a week ago and you still have not provided the product that I purchased. I had several choices when choosing who I was going to produce my photo albums through this...

PissedConsumer1157428

...something popped up on my screen a bout one hour ago stating ya'll were having problems and to contact customer service..

Kathy S
Product or Service Quality
1.9 (14 reviews)
2 (141 reviews)
Reviewer's quote

...I love the quality of photos and editing tools the website offers. HOWEVER I recently uploaded 500 plus pics from vacation, spent a week editing them and was ready to check out. Shipping 5-7 days is $39...

PissedConsumer1333817

...It is essential and is part of the service to deliver the cards on time. The company took my money and did not do their job:shock:..

James

Ritzpix and Shutterfly Pros and Cons

Pros
  • Special price of 1 cent per print
  • Site made it easy to place an order
  • Convenience of photo organization
  • Way it used to be
  • Photobooks
Cons
  • Took my money and did not send me anything
  • Outrageous shipping charge at the end
  • Customer service
  • Customer service
  • Ease of site use
  • Unresponsive customer service

Ritzpix and Shutterfly Most Positive Reviews

Top rated reviews
3.3

My local kits camera closed. I live on an island so traveling 46 miles to drop off my film wasn't happening. I tried...

5

Shutterly did awesome. My book was printed and mailed to me promptly. Watching the tracking, I noticed that the book...

Ritzpix and Shutterfly Most Critical Reviews

Lowest rated reviews
1

I am a mom of 3 kids and my life is crazy!!! I would upload my pictures and run along and was planning to go back whe...

1

I PLACED AN ORDER THAT WAS SUPPOSED TO BE GIFT AND NOT ONLY HAVE I NOT RECEIVED IT YET BUT THE CUSTOMER SERVICE IS...

Ritzpix and Shutterfly Latest Reviews

Recent published reviews

Used them once, years ago. Quality of the prints was passable, but the supposed card stock was so bad I had to glue...

Read all 35 reviews
3.2

The website keeps freezing up.I am trying to complete my free book since today is the deadline. I have been on this site...

Read all 397 reviews

Ritzpix and Shutterfly Products and Services

Most reviewed product and services
  • Ritzpix Shipping Service (11 reviews)
  • Ritzpix Account (5 reviews)
  • Ritzpix Metal Printing Service (2 reviews)
  • Shutterfly Shipping Service (63 reviews)
  • Shutterfly Website (58 reviews)
  • Shutterfly Customer Care (25 reviews)