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Rise Broadband

Telecommunications
  • 3 ISSUES RESOLVED
  • 544 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $987 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 6

Customers don't like

  • Not meeting speed paid for8
  • Billing and operations not able to resolve problems5
  • Less than 30 percent of paid for speed consistently5
  • Stability issues and below paid for speed5
  • Occasional drop in connectivity and speed4
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2159 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $842 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service29
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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