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Rise Broadband

Telecommunications
  • 4 ISSUES RESOLVED
  • 668 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Techs are fine 7
  • Have a few good techs thay worked hard to fix issues 7
  • When the service worked it was ok 6
  • Good techs 5

Customers don't like

  • Terrible customer service25
  • Not meeting speed paid for8
  • Less than 30 percent of paid for speed consistently6
  • Billing and operations not able to resolve problems6
  • Stability issues and below paid for speed5
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Us Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 206 TOTAL REVIEWS
  • $57.1K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Plan 3
  • Phone plan options 1
  • Monthly plan charges 1
  • It was good all the years i had pay as you go 1
  • Coverage 1

Customers don't like

  • Customer service9
  • Your customer service people4
  • Billing is a problem for many people who have us cellular3
  • Employees tell whatever to get off phone2
  • Only 1 person working in store1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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