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Rise Broadband

Telecommunications
  • 4 ISSUES RESOLVED
  • 655 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Only isp option i have 8
  • Techs are fine 7
  • Have a few good techs thay worked hard to fix issues 7
  • When the service worked it was ok 6
  • Good techs 5

Customers don't like

  • Terrible customer service24
  • Not meeting speed paid for8
  • Billing and operations not able to resolve problems6
  • Stability issues and below paid for speed5
  • Less than 30 percent of paid for speed consistently5
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Thumbtack

Household Services
  • 4 ISSUES RESOLVED
  • 1930 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Concept 31
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service11
  • Safety concerns6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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