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Rise Broadband

Telecommunications
  • 3 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 5

Customers don't like

  • Stability issues and below paid for speed12
  • Slow speeds11
  • Less than 30 percent of paid for speed consistently10
  • Substandard service10
  • Not meeting speed paid for10
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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1597 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Concept 31
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Provided a good service 7

Customers don't like

  • Waste of time39
  • No accountability37
  • Lost money35
  • No results35
  • Safety concerns13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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