Rise Broadband vs Thumbtack

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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 471 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 6
  • Techs are fine 6
  • Good techs 5

Customers don't like

  • Stability issues and below paid for speed12
  • Slow speeds11
  • Not meeting speed paid for10
  • Substandard service10
  • Less than 30 percent of paid for speed consistently9

Products by Rise Broadband

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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1452 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Concept 31
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Provided a good service 7

Customers don't like

  • Waste of time39
  • No accountability37
  • No results35
  • Lost money34
  • Safety concerns13

Products by Thumbtack

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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