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Rise Broadband

Telecommunications
  • 3 ISSUES RESOLVED
  • 535 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $992 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 5

Customers don't like

  • Stability issues and below paid for speed12
  • Not meeting speed paid for11
  • Slow speeds11
  • Less than 30 percent of paid for speed consistently10
  • Substandard service10
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Telmex

Telecommunications
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $23.9K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Package 1

Customers don't like

  • Poor internet speed2
  • Being shuffled around endlessly1
  • Did not get what i paid for1
  • Service in mexico1
  • Worst customer service ever last experience they made me cry1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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