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Rise Broadband

Telecommunications
  • 5 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 9
  • Techs are fine 7
  • Have a few good techs thay worked hard to fix issues 7
  • When the service worked it was ok 6
  • Good techs 5

Customers don't like

  • Terrible customer service25
  • Not meeting speed paid for8
  • Stability issues and below paid for speed6
  • Less than 30 percent of paid for speed consistently6
  • Billing and operations not able to resolve problems6
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Telmex

Telecommunications
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $16.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Package 1

Customers don't like

  • Poor internet speed4
  • Service1
  • Poor customer service1
  • Lousy internet connection and speed1
  • Lake of complaint resolution1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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