Start a new comparison
Delete

Rise Broadband

Telecommunications
  • 3 ISSUES RESOLVED
  • 544 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $987 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 6

Customers don't like

  • Not meeting speed paid for8
  • Billing and operations not able to resolve problems5
  • Less than 30 percent of paid for speed consistently5
  • Stability issues and below paid for speed5
  • Occasional drop in connectivity and speed4
Delete

Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1126 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Easy setup 5
  • Internet 5

Customers don't like

  • Raising prices10
  • Customer service10
  • Internet speed5
  • Shady practices5
  • No popular channels5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.