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  • 0 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $8.2K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Concept 4
  • Fax service is ok 1
  • Phones 1
  • Supposed services 1
  • Web site 1

Customers don't like

  • Poor customer service5
  • Billing3
  • Customer service not responding3
  • Fax service didnt work3
  • Tech team couldnt fix issues3
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 223 TOTAL REVIEWS
  • $42.7K CLAIMED LOSSES
  • $464 AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • When they are truthful 2
  • Service until i must contact support 2
  • Connectivity 1
  • Reliable phone service 1
  • Promise of service to be provided 1

Customers don't like

  • Customer service9
  • Fraudulent misrepresentation5
  • Service4
  • Billing3
  • Deceitfulness3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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