PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Skype and RingCentral as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Skype
RingCentral

Skype and RingCentral Overview

Total reviews
59
190
Company responses
0
0
Issues resolved
1
0

RingCentral was first mentioned on PissedConsumer on Feb 26, 2011 and since then this brand received 190 reviews. It is 131 reviews more than Skype received since Jun 6, 2009.

Skype and RingCentral Consumer Ratings

Rank
108 out of 1004 in Media category
357 out of 1945 in Telecommunications category
Website
89 in category
128 in category
Customer service
88 in category
281 in category
Billing Practices
38 in category
234 in category

Skype and RingCentral Rating Details

Website
1.3 (25 reviews)
2 (71 reviews)
Reviewer's quote

My Skype account was hacked and £250 was taken from my account. This was unauthorized transaction and therefore fraudulent or illigal. I informed Skype, but they would not refund . The customer service via chat was appoloning and the refused talking to me as the bucket has changed my email and...

Milena

So I call a number from Rclec's website for Level 4 support and am told that I should not be contacting them, only the new telecom, who they haven't heard anything from. Meanwhile I'm sitting with the new telecom, who has shown me their history of communication with this company, so I mention this...

Angela P
Customer service
1 (24 reviews)
1.1 (86 reviews)
Reviewer's quote

Worst customer service experience i have ever had. I hope they shut down and everyone stops using them How on earth can they have a customer service chat option that you can only chat to and not call anyone. And each time you have to start chatting to a new person since there is no option to talk...

carly s

I have written RingCentral twice and phoned several times to cancel the service only to be placed on hold for up to 45 minutes. If I call to add service I immediately get to talk to a person, if I call to cancel you are on an indefinite hold. It is beyond frustrating...

Tasha H
Billing Practices
1.4 (23 reviews)
1.3 (80 reviews)
Reviewer's quote

Unable to log in. Password reset numerous times. Does not recognize my Skype Account Number. Cannot cancel as unable to log in. No way to reach customer service by phone, by email, by chat, etc. No way to cancel service. Tried many times but cannot log in !!! Paid for a 12 month subscription but...

Jackie W

...Was asked for billing address & brand of card. Was told they couldn't take my 'billing' because it was to a p. o box...

PissedConsumer1705839

Skype and RingCentral Pros and Cons

Pros
  • Free video calls
  • Convenience
  • When it actually worked
  • Concept
  • Web site
  • Supposed services
Cons
  • Customer service
  • Poor signal and customer service very incompetent
  • Impossible to deal with
  • Poor customer service
  • Scam artist
  • Customer service is not prepared to solve problems

Skype and RingCentral Most Positive Reviews

Top rated reviews
No votes
3.1

I've been with ringcentral for several years. I need to downgrade service and now I am being told that my contract auto...

Skype and RingCentral Most Critical Reviews

Lowest rated reviews
1

I am using Skype since 4-5 years and suddenly few months ago my account has been restricted even i don't know the...

1

Ring Central is a scam where they tell you it is a free trial with now strings attached and then charge you and it is al...

Skype and RingCentral Latest Reviews

Recent published reviews

Skype makes it impossible to cancel. The links they provide take you in circles. That's why I'm calling the fraud dept....

Read all 59 reviews
1

Went w/Ring because there was (is) no mention of a monthly fee in their literature.- - - BUT there is! The video...

Read all 190 reviews

Skype and RingCentral Products and Services

Most reviewed product and services
  • Skype Account (27 reviews)
  • Skype Digital Phone Service (9 reviews)
  • Skype Customer Care (6 reviews)
  • Ringcentral Customer Care (25 reviews)
  • Ringcentral Voip Service (21 reviews)
  • Ringcentral Technical Support (18 reviews)