PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Skype and RingCentral as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Skype
RingCentral

Skype and RingCentral Overview

Total reviews 60 200
Company responses 0 0
Issues resolved 1 0

Skype and RingCentral Consumer Ratings

Rank
141 out of 633 in Media category
392 out of 1440 in Telecommunications category
Website
130 in category
183 in category
Customer service
127 in category
308 in category
Billing Practices
80 in category
267 in category
Exchange, Refund and Cancellation Policy
102 in category
283 in category

Skype and RingCentral Rating Details

Website
1.3 (25 reviews)
2 (77 reviews)
Reviewer's quote

My Skype account was hacked and £250 was taken from my account. This was unauthorized transaction and therefore fraudulent or illigal. I informed Skype, but they would not refund . The customer service via chat was appoloning and the refused talking to me as the bucket has changed my email and...

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So I call a number from Rclec's website for Level 4 support and am told that I should not be contacting them, only the new telecom, who they haven't heard anything from. Meanwhile I'm sitting with the new telecom, who has shown me their history of communication with this company, so I mention this...

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Customer service
1 (25 reviews)
1.1 (92 reviews)
Reviewer's quote

Worst customer service experience i have ever had. I hope they shut down and everyone stops using them How on earth can they have a customer service chat option that you can only chat to and not call anyone. And each time you have to start chatting to a new person since there is no option to talk...

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They're Customer service is a nightmare and the account Managers are always quitting, I don't blame them. The last thing that happened was bill related, is quarantine please don't mess with people's money. My bill went up double the amount, without any reason, as I had not made any changes on my...

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Billing Practices
1.4 (24 reviews)
1.3 (85 reviews)
Reviewer's quote

After over 10 years of using their paid services (a couple of Skype-In phone lines, extensive usage of Skype Out, etc.), because an issue with credit card rejecting payment, they unilaterally cancelled the contract I had for such a long time, even when I fixed the problem just hours into the day of...

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...They do not contact you back they have zero customer service and billing practices are horrible. If you have a very small company and price was the only thing that mattered maybe ring central is a solution anything else is a waste of time. ..

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Exchange, Refund and Cancellation Policy
1 (21 reviews)
1.1 (78 reviews)
Reviewer's quote

I just found out that skype will only refund credits bought within 14 days of purchase. Is this legal? In California gift cards purchased (basically advance credit) can't legally expire, so how does skype get away with keeping money you paid them for credit which hasn't been used? Regarding another...

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...When I request a cancellation, they hide behind their contract and tell me I owe cancellation fees. Other services offer same thing for a fraction of the cost. I have contacted several people in the organization including Vlad Shmunis, the CEO...

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Skype and RingCentral Pros and Cons

Pros
  • Free video calls
  • Convenience
  • When it actually worked
  • Concept
  • Web site
  • Supposed services
Cons
  • Customer service
  • Poor signal and customer service very incompetent
  • Impossible to deal with
  • Poor customer service
  • Scam artist
  • Customer service is not prepared to solve problems

Skype and RingCentral Most Critical Reviews

Lowest rated reviews
1

I am using Skype since 4-5 years and suddenly few months ago my account has been restricted even i don't know the...

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1

Ring Central is a scam where they tell you it is a free trial with now strings attached and then charge you and it is al...

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1

I had been sent on a merry go round...via the online chat n now emails...
I gave them my credit card numbers n was told...

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1

Our business experienced issues with the fax service so we called customer service. They asked our security question...

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Skype and RingCentral Latest Reviews

Recent published reviews
1.8

After over 10 years of using their paid services (a couple of Skype-In phone lines, extensive usage of Skype Out,...

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No votes

Ring advertises battery life of up to 3 months. 3 weeksis more reasonable

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No votes

Skype makes it impossible to cancel. The links they provide take you in circles. That's why I'm calling the fraud dept....

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1

I don't know where to start with Ringcentral. If I have to choose only one sentence to describe them, I would say THEY A...

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Skype and RingCentral Products and Services

Most reviewed product and services
  • Skype Account (27 reviews)
  • Skype Digital Phone Service (9 reviews)
  • Skype Customer Care (6 reviews)
  • Ringcentral Customer Care (28 reviews)
  • Ringcentral Voip Service (23 reviews)
  • Ringcentral Technical Support (19 reviews)