PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Right At Home and Visiting Angels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Right At Home
Visiting Angels

Right At Home and Visiting Angels Overview

Total reviews 46 214
Company responses 0 1
Issues resolved 0 1

Right At Home and Visiting Angels Consumer Ratings

Rank
280 out of 2030 in Hospitals, Clinics and Medical Centers category
313 out of 2030 in Hospitals, Clinics and Medical Centers category
Customer service
214 in category
249 in category
Product or Service Quality
233 in category
204 in category
Reliability
179 in category
201 in category
Diversity of Products or Services
270 in category
285 in category

Right At Home and Visiting Angels Rating Details

Customer service
1.5 (25 reviews)
1.4 (72 reviews)
Reviewer's quote

Lousy customer service! Phony and not friendly! up up up with their noses...

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...Remember that customer service is first and foremost the most crucial and important thing about this job. Owner only cared about the money - no respect for employee. Believed in blaming all the staff employees for the revenue declines...

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Product or Service Quality
1.5 (23 reviews)
1.7 (64 reviews)
Reviewer's quote

I have used various caring companies but found Right at Home be elitist in caring, they provide a bespoke service and are the only caring company i have used that actually do what they say they will do. They have provided care for my mother since March of this year. I find the company and all the...

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...Terrible service do not use for your loved ones..

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Reliability
1.7 (21 reviews)
1.5 (58 reviews)
Reviewer's quote

Look tried right at home. Don't do it. They will do there best to get you in trouble for eler abuse even though you pay a fortune for bath care and cleaning. The white assistant have my mom a bath and then cleaned the house and I PAId for it. She really helped mom out. The black assistant didn't...

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Your home care steals money from my card and me money I've receipts for she never cleans I have to clean if she shows up she'll be on her phone for maybe 20 minutes and leave she owes me 600.00 or more i have a receipt when i loaned her money

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Diversity of Products or Services
1.8 (20 reviews)
1.7 (57 reviews)
Reviewer's quote

I work privately in a home for a family that uses RAH services. I'd have to say the way issues are handled are some of the worst customer service practices i've seen for a 'home care agency'. They do NOT care about placing a WANTED caregiver on a job, they care about their bottom dollar and that's...

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...RESEARCH BEFORE YOU WORK FOR OR HIRE ANY ELDER CARE SERVICES. It makes me very sad & angry to know that there are agencies like this who abuse & take advantage of the elderly. ..

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Right At Home and Visiting Angels Pros and Cons

Pros
  • Two of the five caregivers they sent to our home
  • Very professional
  • Outstanding service
  • Most workers were caring
Cons
  • Customer service
  • In particular the assault by the care giver
  • Ignorant
  • Very unprofessional
  • Unprofessionalism

Right At Home and Visiting Angels Most Positive Reviews

Top rated reviews
5

In 2 months we had several caregivers in and out of the house. They could not keep anyone that we liked. When we...

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5

Visiting Angels has cared for my dad, and for another dear friend of our family. They did a great job on screening...

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5

I find this to be the most professional and courteous company in the Pinellas County area. They go beyond what is...

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5

Vivisting angels,so great and yes they care very much wouldnt work for anybody else if your mad its because you have not...

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Right At Home and Visiting Angels Most Critical Reviews

Lowest rated reviews
1

Let me just say ive done this work for many years right at home MAKES u take on call shifts even if yr at full time...

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1

VA care giver was suppose to assist my mother with taking baths. She didn't. In fact, none of them did. I guess they...

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1

My caregiver assaulted me while I was asleep.

I have no idea why. I am still stunned and sore.

However, she has 23...

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1

They would rather drug your loved one with adavan or xanax than care for them. They let them sleep drugged all day long...

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Right At Home and Visiting Angels Latest Reviews

Recent published reviews
1

Look tried right at home. Don't do it. They will do there best to get you in trouble for eler abuse even though you pay...

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No votes

My boss is doing everything she can to keep from contacting works an comp about my accident I had on the job she claim...

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4.8

I have used various caring companies but found Right at Home be elitist in caring, they provide a bespoke service and ar...

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1.8

Your home care steals money from my card and me money I've receipts for she never cleans I have to clean if she shows...

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Right At Home and Visiting Angels Products and Services

Most reviewed product and services
  • Right At Home Adult Care (10 reviews)
  • Right At Home Customer Care (8 reviews)
  • Right At Home Owner (2 reviews)
  • Visiting Angels Adult Care (19 reviews)
  • Visiting Angels Customer Care (18 reviews)
  • Visiting Angels Owner (17 reviews)