PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Right At Home and Visiting Angels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Right At Home
Visiting Angels

Right At Home and Visiting Angels Overview

Total reviews
46
211
Company responses
0
1
Issues resolved
0
1

Visiting Angels was first mentioned on PissedConsumer on Oct 28, 2010 and since then this brand received 211 reviews. It is 165 reviews more than Right At Home received since Sep 10, 2011.

Right At Home and Visiting Angels Consumer Ratings

Rank
282 out of 2946 in Hospitals, Clinics and Medical Centers category
310 out of 2946 in Hospitals, Clinics and Medical Centers category
Staff
245 in category
307 in category
Customer service
199 in category
230 in category
Product or Service Quality
216 in category
187 in category

According to consumer ratings and reviews, Right At Home ranks 28 points higher in the Hospitals, Clinics and Medical Centers category than Visiting Angels. People gave Right At Home 1.8 stars for Staff criterion in Hospitals, Clinics and Medical Centers category and it is 494 points higher than the worst rated brand in this category. At the same time, Visiting Angels was rated 1.5 stars for Staff criterion in this category and it is 432 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Right At Home has a higher rating than Visiting Angels. Regarding Product or Service Quality criterion, consumers gave Right At Home 1.5 stars and it is 71% greater than other in category. Visiting Angels however was rated 1.7 stars and it is 75% greater than other in category.

Right At Home and Visiting Angels Rating Details

Staff
1.8 (26 reviews)
1.5 (77 reviews)
Reviewer's quote

I find the company and all the staff to be extremely helpful and willing to resolve any issues swiftly and with professionalism. I could see all the carer's have been provided with excellent training, finding them to be conscientious, kind, helpful and prepared to do whatever was asked of them. Its...

Balvinder D

...I witnessed the phone call from client to office staff member and nothing was done about it. I regret having to leave this Agency and my many kind and terrific Clients but this Agency has some serious issues..

Janet T
Customer service
1.5 (25 reviews)
1.4 (71 reviews)
Reviewer's quote

Lousy customer service! Phony and not friendly! up up up with their noses...

PissedConsumer1503859

I had called Visiting Angels 800 number . Talked to two different people and 3 people left me messages that they would be in office at 8am next morning calling me back from my local area, with their names and local number. Next morning came and went. Gave numerous calls to local office. We are so...

PissedConsumer1686435
Product or Service Quality
1.5 (23 reviews)
1.7 (62 reviews)
Reviewer's quote

They just send you out there with clients you no nothing about! One of the ladies have issues that owns THE company! The client lied and they wanted to put me on probation? *** that! I found a job that is paying me 30% more as a caregiver! And this company is very profressional

Carmelo

My sister-in-law lost her last few days of life because their aides were not even trained to check the oxygen tubing for kinks or becoming disconnected. Now two or three days only matters when your sister is coming from Japan to say good bye, and now your unconscious and can't say good bye. Sadly...

Martha M

Right At Home and Visiting Angels Pros and Cons

Pros
  • Two of the five caregivers they sent to our home
  • Very professional
  • Outstanding service
  • Most workers were caring
Cons
  • Customer service
  • In particular the assault by the care giver
  • Ignorant
  • Very unprofessional
  • Unprofessionalism

Right At Home and Visiting Angels Most Positive Reviews

Top rated reviews
5

I find this to be the most professional and courteous company in the Pinellas County area. They go beyond what is...

5

Beware of disgruntled employees who use the internet as their sounding board. Best homecare company out there. Office...

Right At Home and Visiting Angels Most Critical Reviews

Lowest rated reviews
No votes
1

VA care giver was suppose to assist my mother with taking baths. She didn't. In fact, none of them did. I guess they...

Right At Home and Visiting Angels Latest Reviews

Recent published reviews
1

Look tried right at home. Don't do it. They will do there best to get you in trouble for eler abuse even though you pay...

Read all 46 reviews
1

I worked as a Caregiver for VA for over five years. I was expected to use my car for Client errands and appointments wit...

Read all 211 reviews

Right At Home and Visiting Angels Products and Services

Most reviewed product and services
  • Right At Home Adult Care (10 reviews)
  • Right At Home Customer Care (8 reviews)
  • Right At Home Owner (2 reviews)
  • Visiting Angels Adult Care (19 reviews)
  • Visiting Angels Owner (18 reviews)
  • Visiting Angels Customer Care (17 reviews)