PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shea Homes and Richmond American Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shea Homes
Richmond American Homes

Shea Homes and Richmond American Homes Overview

Total reviews
52
129
Company responses
0
0
Issues resolved
2
0

Shea Homes and Richmond American Homes Consumer Ratings

Rank
235 out of 1921 in Construction and Repair category
348 out of 1921 in Construction and Repair category
Product or Service Quality
217 in category
265 in category
Price Affordability
288 in category
295 in category
Customer service
205 in category
255 in category
Reliability
205 in category
229 in category

Shea Homes and Richmond American Homes Rating Details

Product or Service Quality
1.5 (30 reviews)
1.3 (48 reviews)
Reviewer's quote

I am very disappointed about the service I was given. -The electrician work was very bad, none of the light fixtures are secured properly, this is a safety concern for my kids -The furnace makes so much noise at night that it is impossible to go to sleep -The 3 way tandem garage is not useful...

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There house are junk the customer service is so bad regret buying this house. Beware DONT BUY FROM THIS BUILDER..

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Price Affordability
1.9 (30 reviews)
1.8 (41 reviews)
Reviewer's quote

worst construction charlotte area cheap quality material used dont trust lot of leakages and too pricy with options which no comparision outside price. they wont complete on time, allways delay say month to extend once contract sign they wont repsond on time if call multiple time no answer very...

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For the price we paid, we are finding out just what kind of hardware they offered as the standard, and some stupid and lack of common sense (to put it nicely) with some of their options and why they don't go that extra step to make it easy for the buyers. Here are some examples of what I considered...

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Customer service
1.4 (29 reviews)
1.2 (50 reviews)
Reviewer's quote

...We had issues from the beginning with customer service but that is a whole other issue. Our house has two small extensions, one at the bay window and one over the kitchen. They both began to leak during Hurricane Florence...

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Richmond does poor quality work and then you get to deal with their terrible customer service while fighting to get what you paid for. When we had our walk-through the house was in terrible condition. Aside from missing several things that are clearly written in our specs (I seriously question...

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Reliability
1.3 (28 reviews)
1.1 (47 reviews)
Reviewer's quote

roof not built to code on a home less than 2 years old which caused a leak which caused extensive and significant damage to the roof and drywall inside

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Company sucks for follow up works andf construction in general. Liars and scammers!!!!!!!!!!!!!!!!!!!STAY AWAY!!!!

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Shea Homes and Richmond American Homes Pros and Cons

Pros
  • Weather
  • People who left because they had integrity
  • Location
  • At first look all was wonderful
  • How they kick you in the mouth
  • Liked floor plan
Cons
  • Poor customer service
  • No integrity
  • Leaky home
  • Poor quality
  • Not as expected
  • Lack of communication - out right lie to your face

Shea Homes and Richmond American Homes Most Positive Reviews

Top rated reviews
3.8

I bought a designer Shea home at trilogy Ocala preserve ... They claim this is resort living. Shea designed everything i...

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3.6

We had a new home built and moved in July 5th. No repairs were done from walk thru. The house was a disaster. Walls...

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3.5

Unfortunately, my partner and I looked at Triology at Ocala without a realtor to look out for our best interests. My...

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No votes

Shea Homes and Richmond American Homes Most Critical Reviews

Lowest rated reviews
1

I'd never buy a home from Shea. These people are crooked. Shea's mortgage and Shea Homes conspired to prevent my...

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1

Just bought our 2nd house with Richmond American Homes in Las Vegas NV. Dozens of issues. What you get is low qualty...

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1

We bought our new home almost 3 years ago and STILL waiting for them to finish our yard We have a slope that backs to a...

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1

My wife and I purchased a home in aurora co three years ago. When we purchased the home had vacant land behind where we...

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Shea Homes and Richmond American Homes Latest Reviews

Recent published reviews
1

roof not built to code on a home less than 2 years old which caused a leak which caused extensive and significant...

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1

Company sucks for follow up works andf construction in general. Liars and scammers!!!!!!!!!!!!!!!!!!!STAY AWAY!!!!

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2.5

Dont take my word for it. Check with any of an estimated 500 homeowners at Trilogy Orlando who closed on homes with...

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1.3

All I get is answering machines when calling any of my superintendent. Home walk through not complete. Previous...

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Shea Homes and Richmond American Homes Products and Services

Most reviewed product and services
  • Shea Homes House Construction (21 reviews)
  • Shea Homes Customer Care (7 reviews)
  • Shea Homes Home Buying (5 reviews)
  • Richmond American Homes House Construction (37 reviews)
  • Richmond American Homes Customer Care (14 reviews)
  • Richmond American Homes Installation (5 reviews)