PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Richmond American Homes and Shea Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Richmond American Homes
Shea Homes

Richmond American Homes and Shea Homes Overview

Total reviews
126
50
Company responses
0
0
Issues resolved
0
2

Richmond American Homes and Shea Homes Consumer Ratings

Rank
347 out of 1953 in Construction and Repair category
236 out of 1953 in Construction and Repair category
Customer service
255 in category
206 in category
Reliability
229 in category
200 in category
Product or Service Quality
265 in category
215 in category
Price Affordability
293 in category
285 in category

Richmond American Homes and Shea Homes Rating Details

Customer service
1.2 (48 reviews)
1.5 (28 reviews)
Reviewer's quote

There house are junk the customer service is so bad regret buying this house. Beware DONT BUY FROM THIS BUILDER..

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...We had issues from the beginning with customer service but that is a whole other issue. Our house has two small extensions, one at the bay window and one over the kitchen. They both began to leak during Hurricane Florence...

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Reliability
1.2 (46 reviews)
1.3 (27 reviews)
Reviewer's quote

We love the floor plan and the neighborhood, but would warn anyone considering purchasing a Richmond Home- their warranty is horrible. They write things down, they take pictures, but they don't ever actually do the repairs. Lots of excuses and appointments scheduled but no one shows up to do the...

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worst ever specially Karen who was real pain to deal with. She worked on her ego and not cooperative at all

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Product or Service Quality
1.2 (46 reviews)
1.5 (28 reviews)
Reviewer's quote

My services are non taxable for local sales taxes, so there is no reason to have a business license in every city I service. Richmond is not requiring this of appraisers or realtors even though we are in the exact same category they do not require them to have a business license in Frederick, only...

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I am very disappointed about the service I was given. -The electrician work was very bad, none of the light fixtures are secured properly, this is a safety concern for my kids -The furnace makes so much noise at night that it is impossible to go to sleep -The 3 way tandem garage is not useful...

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Price Affordability
1.8 (41 reviews)
1.9 (28 reviews)
Reviewer's quote

For the price we paid, we are finding out just what kind of hardware they offered as the standard, and some stupid and lack of common sense (to put it nicely) with some of their options and why they don't go that extra step to make it easy for the buyers. Here are some examples of what I considered...

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worst construction charlotte area cheap quality material used dont trust lot of leakages and too pricy with options which no comparision outside price. they wont complete on time, allways delay say month to extend once contract sign they wont repsond on time if call multiple time no answer very...

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Richmond American Homes and Shea Homes Pros and Cons

Pros
  • At first look all was wonderful
  • How they kick you in the mouth
  • Liked floor plan
  • Weather
  • People who left because they had integrity
  • Location
Cons
  • Poor quality
  • Not as expected
  • Lack of communication - out right lie to your face
  • Poor customer service
  • No integrity
  • Leaky home

Richmond American Homes and Shea Homes Most Positive Reviews

Top rated reviews
3.6

We had a new home built and moved in July 5th. No repairs were done from walk thru. The house was a disaster. Walls...

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3.8

I bought a designer Shea home at trilogy Ocala preserve ... They claim this is resort living. Shea designed everything i...

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No votes
3.5

Unfortunately, my partner and I looked at Triology at Ocala without a realtor to look out for our best interests. My...

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Richmond American Homes and Shea Homes Most Critical Reviews

Lowest rated reviews
1

Just bought our 2nd house with Richmond American Homes in Las Vegas NV. Dozens of issues. What you get is low qualty...

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1

I'd never buy a home from Shea. These people are crooked. Shea's mortgage and Shea Homes conspired to prevent my...

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1

My wife and I purchased a home in aurora co three years ago. When we purchased the home had vacant land behind where we...

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1

We bought our new home almost 3 years ago and STILL waiting for them to finish our yard We have a slope that backs to a...

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Richmond American Homes and Shea Homes Latest Reviews

Recent published reviews
No votes

Would never buy a home built by Richmond again. The roof is poorly built and the walls are really thin I can hear my...

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1

Trilogy at Ocala Preserve is the worst place to live. The houses are built with cheap material. They don't spray for...

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1.6

We love the floor plan and the neighborhood, but would warn anyone considering purchasing a Richmond Home- their...

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No votes

This is a terrible place to live in. The houses are built with cheap material and not built well. I have only lived...

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Richmond American Homes and Shea Homes Products and Services

Most reviewed product and services
  • Richmond American Homes House Construction (37 reviews)
  • Richmond American Homes Customer Care (14 reviews)
  • Richmond American Homes Installation (5 reviews)
  • Shea Homes House Construction (21 reviews)
  • Shea Homes Customer Care (7 reviews)
  • Shea Homes Home Buying (5 reviews)