PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Richmond American Homes and Ryan Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Richmond American Homes
Ryan Homes

Richmond American Homes and Ryan Homes Overview

Total reviews
124
301
Company responses
0
0
Issues resolved
0
2

Ryan Homes was first mentioned on PissedConsumer on Mar 15, 2008 and since then this brand received 301 reviews. It is 177 reviews more than Richmond American Homes received since Apr 3, 2008.

Richmond American Homes and Ryan Homes Consumer Ratings

Rank
374 out of 2726 in Construction and Repair category
243 out of 2726 in Construction and Repair category
Customer service
250 in category
191 in category
Reliability
223 in category
195 in category
Product or Service Quality
257 in category
237 in category

According to consumer ratings and reviews, Ryan Homes ranks 131 points higher in the Construction and Repair category than Richmond American Homes. People gave Richmond American Homes 1.2 stars for Customer service criterion in Construction and Repair category and it is 464 points higher than the worst rated brand in this category. At the same time, Ryan Homes was rated 1.6 stars for Customer service criterion in this category and it is 523 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Ryan Homes has a higher rating than Richmond American Homes. Regarding Product or Service Quality criterion, consumers gave Richmond American Homes 1.2 stars and it is 64% greater than other in category. Ryan Homes however was rated 1.4 stars and it is 67% greater than other in category.

Richmond American Homes and Ryan Homes Rating Details

Customer service
1.2 (47 reviews)
1.6 (95 reviews)
Reviewer's quote

There house are junk the customer service is so bad regret buying this house. Beware DONT BUY FROM THIS BUILDER..

Randy G

Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

Kamlesh G
Reliability
1.2 (45 reviews)
1.3 (83 reviews)
Reviewer's quote

terrible warranty services!!! I bought new house 7 months ago. Already have so many issues with the house . Tried to get a hold of the warranty services for the last three months. I have not gotten any response !!!!!!!!!!!

solongo B

First the sales reps are dishonest! Avoid Kisha Green like the plague! There main goal is to sell you a home nothing more! The quality of the material Rayn uses is worst than low income properties (pictures to come). The HVAC, dry wall and grass has been a major problem and they flat out refuse to...

PissedConsumer1672707
Product or Service Quality
1.2 (45 reviews)
1.4 (93 reviews)
Reviewer's quote

My services are non taxable for local sales taxes, so there is no reason to have a business license in every city I service. Richmond is not requiring this of appraisers or realtors even though we are in the exact same category they do not require them to have a business license in Frederick, only...

Rick M

...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated..

PissedConsumer1698463

Richmond American Homes and Ryan Homes Pros and Cons

Pros
  • At first look all was wonderful
  • How they kick you in the mouth
  • Liked floor plan
  • Floor plans
  • Location
  • Look of the home and layout
Cons
  • Poor quality
  • Not as expected
  • Lack of communication - out right lie to your face
  • Willingness to accept responsibility for actions
  • Customer service
  • Lack of actions taken to correct issues after contruction

Richmond American Homes and Ryan Homes Most Positive Reviews

Top rated reviews
3.6

We had a new home built and moved in July 5th. No repairs were done from walk thru. The house was a disaster. Walls...

5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

Richmond American Homes and Ryan Homes Most Critical Reviews

Lowest rated reviews
1

Just bought our 2nd house with Richmond American Homes in Las Vegas NV. Dozens of issues. What you get is low qualty...

1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

Richmond American Homes and Ryan Homes Latest Reviews

Recent published reviews
1

terrible warranty services!!! I bought new house 7 months ago. Already have so many issues with the house . Tried to...

Read all 124 reviews

Want to change something on house being built...it's a $500,000 home, my current house is with Ryan Homes. I hope you...

Read all 301 reviews

Richmond American Homes and Ryan Homes Products and Services

Most reviewed product and services
  • Richmond American Homes House Construction (37 reviews)
  • Richmond American Homes Customer Care (13 reviews)
  • Richmond American Homes Installation (5 reviews)
  • Ryan Homes House Construction (100 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)