PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Richards Guitars and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Richards Guitars
Telebrands

Richards Guitars and Telebrands Overview

Total reviews 34 2323
Company responses 0 0
Issues resolved 1 4

Richards Guitars and Telebrands Consumer Ratings

Rank
4 out of 204 in Music stores category
440 out of 3146 in E-commerce category
Price Affordability
3 in category
412 in category
Customer service
2 in category
255 in category
Product or Service Quality
5 in category
410 in category
Website
6 in category
516 in category

Richards Guitars and Telebrands Rating Details

Price Affordability
4.4 (10 reviews)
2.4 (237 reviews)
Reviewer's quote

Listened to my requirements and did his damnedest to meet them, offering a range of likely instruments at a range of price points. The whole process was relaxed and wholly enjoyable - so much better than looking for the cheapest online and being disappointed with the set up when it arrives. I was...

Read full review

...The "manager then offered to refund my purchase price, less the $10. 00 refund previously offered, to my credit card. The amount of the refunds cane up short of what I had paid for the product, but I was tired of trying to deal with the people...

Read full review
Customer service
4.1 (9 reviews)
1.6 (190 reviews)
Reviewer's quote

Comparing it to my Takamine ENV-460, it’s smoother, deeper and even more defined so to say I am delighted is an understatement! Service from Richard was beyond reproach. Always available to give me advice and help me chose the right purchase, when I went into the shop to select the guitar he got...

Read full review

...By the time I got through with customer service it was going to cost me almost what I paid for a replacement..

Read full review
Product or Service Quality
3.7 (9 reviews)
1.4 (248 reviews)
Reviewer's quote

...Now I’m not talking a high quality guitar but an off the shelf one that I could have picked up from a shop forty minutes from where I live. Thought a set up would be nice so ordered from him. I could have cut the tree down and made the *** thing myself in the time I have waited...

Read full review

...Explained I returned a product in April rechargeable foot pedegg. Received confirmation with order # listed above after 4 months received a hose in the mail. What am I suppose to do with this?..

Read full review
Website
3.9 (8 reviews)
1.9 (200 reviews)
Reviewer's quote

... 'messing' with the set up had caused the initial problem with the nut/string alignment (even when this problem was actually visible on pre-sale photos on his website, as I subsequently discovered. These will be useful in court as well). He also said he needed to be compensated for having to re-set the instrument...

Read full review

...The website to track order http://www. GetOrderStatus. com is UNSECURED WEBSITE...

Read full review

Richards Guitars and Telebrands Pros and Cons

Pros
  • Quality
  • Range of guitars
  • Passion of the man
  • Light weight
  • Concept
  • It was great while it lasted
Cons
  • That he ripped me off
  • Service for refund
  • Rude man
  • Customer service
  • Burst very quickly
  • Poor durability

Richards Guitars and Telebrands Most Positive Reviews

Top rated reviews
5

I visited Richards Guitars the other day. Quite innocently I asked him if I could use his toilet.. He seemed really aw...

Read full review
5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

Read full review
5

Richard from Richards Guitars here.

Every day I live with this website which rates #2 second only to my name on Google....

Read full review
5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

Read full review

Richards Guitars and Telebrands Most Critical Reviews

Lowest rated reviews
1

This retailer is a swindler who took the best part of a thousand pounds for a guitar which was sent to me with a faulty...

Read full review
1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

Read full review
1.3

Ordered a guitar from him over six weeks ago. Now I’m not talking a high quality guitar but an off the shelf one that I...

Read full review
1

When I got my first pocket hose I was so excited at how lightweight it was & (only in the 1st few days) what a...

Read full review

Richards Guitars and Telebrands Latest Reviews

Recent published reviews
5

J'ai acheté une Lakewood M-32 CP chez Richard Guitar. Richard a été très à l'écoute ainsi que de très bon conseil quant...

Read full review
1.4

Order # bewas sent its is a pocket hose. I called was in phone first 17 min gift disconnected. Explained I returned a...

Read full review
No votes

After waiting over two weeks for my guitar to arrive due to a questionable so called set and inspection process. It...

Read full review
No votes

The charging plug I got was foreign and does not fit the outlets made for USA. I need one thats fits outlets Meade for...

Read full review

Richards Guitars and Telebrands Products and Services

Most reviewed product and services
  • Richards Guitars Shipping Service (4 reviews)
  • Richards Guitars Owner (2 reviews)
  • Telebrands Pocket Hose (862 reviews)
  • Telebrands Ultra Pocket Hose (14 reviews)
  • Telebrands Mop (11 reviews)