PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rich Casino and The Cosmopolitan of Las Vegas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rich Casino
The Cosmopolitan of Las Vegas

Rich Casino and The Cosmopolitan of Las Vegas Overview

Total reviews
58
11
Company responses
0
0
Issues resolved
1
0

Rich Casino was first mentioned on PissedConsumer on Jul 13, 2014 and since then this brand received 58 reviews. It is 47 reviews more than The Cosmopolitan of Las Vegas received since Apr 12, 2013.

Rich Casino and The Cosmopolitan of Las Vegas Consumer Ratings

Rank
24 out of 421 in Gambling and Lotto category
48 out of 1931 in Hotels and Resorts category
Customer service
20 in category
102 in category
Website
29 in category
45 in category
Staff
27 in category
137 in category

Rich Casino and The Cosmopolitan of Las Vegas Rating Details

Customer service
1.9 (30 reviews)
1.7 (7 reviews)
Reviewer's quote

And whenever I tried again to log-in, the site is saying that they cannot accept customer from my jurisdiction. Really??? After 5 days of playing and just before my wagering completion? Other casino forum sites shows that Rich Casino accepts players from Philippines. Rich Casino even validated my...

Christian T

...Not customer friendly. Stayed July 2016..

Haeley
Website
2.3 (26 reviews)
3.5 (6 reviews)
Reviewer's quote

Nothing positive to say other than the website was psychologically made to target addictive gamblers that have no desire win money, they only want to loose! It has a dark mastic theme that elevates the true darkness of how evil gambling really is to begin with. Everything from the clown house...

PissedConsumer901317

The cocktail ladies were very rude. I was playing at a bufflo machine and no one came by to ask if i wanted a cocktail. I was very upset i asked 3 differet cocktail ladies and all three said that wasnt my station and all three said they were going to call someone and no one showed up i spent over...

Vanessa s
Staff
1.7 (26 reviews)
1.9 (7 reviews)
Reviewer's quote

U have blokes my rich casino account 4playy91With money still left on the account :angry:

Torey

Throughout our trip we continued to receive rude service from staff clearly lacking the proper training to run the hotel. It’s a shame as the hotel was really pretty and the room wasn’t lovely, such a shame that it’s being run poorly and unfortunately I will never be returning to this hotel again....

PissedConsumer1268391

Rich Casino and The Cosmopolitan of Las Vegas Pros and Cons

Pros
  • Nightmare
  • Did like now despise
No votes
Cons
  • Ithey wldnt let me sign up
  • Slow payout
  • Useless liee
No votes

Rich Casino and The Cosmopolitan of Las Vegas Most Positive Reviews

Top rated reviews
5

I have been a member of Rich Casino for over two years now and a big fan of the site. They have some great games and...

5

The cocktail ladies were very rude. I was playing at a bufflo machine and no one came by to ask if i wanted a cocktail....

Rich Casino and The Cosmopolitan of Las Vegas Most Critical Reviews

Lowest rated reviews
1

This company is garbage. I have made deposits n lost my $.. I have better luck with the free 25$ chips which even tho...

1

When we arrived in Vegas we checking into our room and then hit the strip. We got back on about 7:00am and took a...

Rich Casino and The Cosmopolitan of Las Vegas Latest Reviews

Recent published reviews

pressed wrong log in key and have tried many times for a new password but no reply.and if I try to log in with the...

Read all 58 reviews

I'm updating my review based on the many experiences with the booking Representative and the lack of follow up with a...

Read all 11 reviews

Rich Casino and The Cosmopolitan of Las Vegas Products and Services

Most reviewed product and services
  • Rich Casino Casino Game (17 reviews)
  • Rich Casino Customer Care (6 reviews)
  • Rich Casino Account (2 reviews)
  • The Cosmopolitan Of Las Vegas Room (3 reviews)
  • The Cosmopolitan Of Las Vegas Casino Game (1 review)
  • The Cosmopolitan Of Las Vegas Customer Care (1 review)