PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ria Money Transfer and Xoom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ria Money Transfer
Xoom

Ria Money Transfer and Xoom Overview

Total reviews 192 91
Company responses 0 0
Issues resolved 0 2

Ria Money Transfer and Xoom Consumer Ratings

Rank
35 out of 218 in Cash Services category
43 out of 218 in Cash Services category
Customer service
21 in category
38 in category
Reliability
24 in category
29 in category
Product or Service Quality
24 in category
25 in category
Privacy and Data Security
20 in category
23 in category

Ria Money Transfer and Xoom Rating Details

Customer service
1.5 (74 reviews)
1.2 (42 reviews)
Reviewer's quote

1616 by Mario Customer Service Advocate through email correspondence. I had to spend 2 hours waiting in line to speak to someone and they told me that the department which will unlock my account is closed and I need to call back tomorrow morning. style=" This is strange Ria Money Transfer will tell...

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horrible with customer service, in Philippine and after 3 days begging to talk to someone in USA, they said Xoom has no phone number in USA..

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Reliability
1.6 (66 reviews)
1.4 (40 reviews)
Reviewer's quote

I just want a simple answer to my question and I'm getting nothing but male bovine excrement.

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I want my transactionsSo pls help me

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Product or Service Quality
1.5 (60 reviews)
1.4 (38 reviews)
Reviewer's quote

Their customer service stinks! waited over 2 hours to speak to someone and then they hung up on me! I will never use this company again..

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...Xoom has stopped replying to emails, and there is no way to get through to Customer Service. A horrible experience..

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Privacy and Data Security
1.9 (55 reviews)
1.8 (31 reviews)
Reviewer's quote

...So I did, went thru all the fraud questions and then had the agent say they were denying the transaction for security reasons. I said ok, give me my money back. His answer was I had to make the 150 mile round trip to Walmart again to get my money back...

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...Their real intent is to gather financial data for sale to third parties. Good luck getting your money refunded once they pull it from your account too!..

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Ria Money Transfer and Xoom Pros and Cons

Pros
  • Being able to send money internationally
  • No pros all cons
  • Easy transfer
  • When they let you send money its great
  • But only use debit card
  • Easy when it works
Cons
  • Poor customer service
  • Did not process money transfer
  • Long delay in processing
  • Incompetent
  • Bad customer care
  • Repeated delays

Ria Money Transfer and Xoom Most Positive Reviews

Top rated reviews
5

My money was under review for hours which is unfair and the staffs are familiar with the sender that he was my...

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4.6

I transfer money from my account to my brother in law edwin josue cordon

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5

Yes and they gave me this Support AG RIA Money Transfer.co.uk it won’t let me send a email to get my issue dealt with I...

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4

I have used XOOM over 100 times to send from U.S>. to Philippines. WU and Moneygram constantly gave me problems. I felt...

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Ria Money Transfer and Xoom Most Critical Reviews

Lowest rated reviews
1

The worst service you can expect. They took a whole week to transfer my money, when they promised to transfer it within...

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1

Send money to Honduras, they never said it was going to take 5 days for a transfer. Tried every day to cancel the transa...

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1

I have been referred by my friend. She didn't receive any referral bonus. They said that they can't give her any...

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1

Xoom want to verify what you do with the US$100.00 you send to someone. They act like they are the IRS, the DEA. They...

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Ria Money Transfer and Xoom Latest Reviews

Recent published reviews
No votes

Why toll free number not answer even not answering Ria customer support line every time hang up phone

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3

One letter on the first name of the person I am sending the money to is wrong. I would like to change that or help me...

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1

I just want a simple answer to my question and I'm getting nothing but male bovine excrement.

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1

horrible with customer service, in Philippine and after 3 days begging to talk to someone in USA, they said Xoom has no...

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Ria Money Transfer and Xoom Products and Services

Most reviewed product and services
  • Ria Money Transfer Money Transfer (52 reviews)
  • Ria Money Transfer International Money Transfer (20 reviews)
  • Ria Money Transfer Refer A Friend Referral Program (6 reviews)
  • Xoom Money Transfer (46 reviews)