PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ria Money Transfer and Western Union as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ria Money Transfer
Western Union

Ria Money Transfer and Western Union Overview

Total reviews 192 783
Company responses 0 0
Issues resolved 0 4

Ria Money Transfer and Western Union Consumer Ratings

Rank
35 out of 218 in Cash Services category
42 out of 218 in Cash Services category
Customer service
21 in category
No votes
Reliability
24 in category
No votes
Product or Service Quality
24 in category
No votes
Diversity of Products or Services
27 in category
No votes

Ria Money Transfer and Western Union Rating Details

Customer service
1.5 (74 reviews)
No votes
Reviewer's quote

1616 by Mario Customer Service Advocate through email correspondence. I had to spend 2 hours waiting in line to speak to someone and they told me that the department which will unlock my account is closed and I need to call back tomorrow morning. style=" This is strange Ria Money Transfer will tell...

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By phoning through to a customer service representative, however, I eventually found out that the receiver has up to 90 days from the sent date to make the pick up. In this case, the receiver needs to obtain an updated passport, which may take him a few more weeks, but then there should be no...

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Reliability
1.6 (66 reviews)
No votes
Reviewer's quote

I just want a simple answer to my question and I'm getting nothing but male bovine excrement.

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I sent a request for a refund on a money order and I have been trying to get in touch with you all about a refund I have been waiting for almost a month and I still haven't received a response I know that it doesn't take a month for a letter from saint louis to Colorado I called you all and when I...

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Product or Service Quality
1.5 (60 reviews)
No votes
Reviewer's quote

Their customer service stinks! waited over 2 hours to speak to someone and then they hung up on me! I will never use this company again..

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...Every time I call them the customer service rep transfer me to the money order department. I have to hold on for a half hr. , then someone on their end hangs up..

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Diversity of Products or Services
1.6 (55 reviews)
No votes
Reviewer's quote

...Never using their services again!!!..

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(This is the first time I am using WU, so it’s a combination of misunderstanding its range of services and a lack of understanding Spanish). The money was sent from WU Colon in Quito to WU in Arizona. Unfortunately my friend (who has an Arizona bank account) currently lives in Colombia and cannot...

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Ria Money Transfer and Western Union Pros and Cons

Pros
  • Being able to send money internationally
  • No pros all cons
  • Easy transfer
  • Past transfers went well
  • Wu wire service
  • Fair
Cons
  • Poor customer service
  • Did not process money transfer
  • Long delay in processing
  • Customer service
  • Business tactics
  • Will not use western union again

Ria Money Transfer and Western Union Most Positive Reviews

Top rated reviews
5

My money was under review for hours which is unfair and the staffs are familiar with the sender that he was my...

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5

I regularly feed orphanages in sri lanka & india in memory of my late mother. I feed the relevant funds thru Weste...

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5

Yes and they gave me this Support AG RIA Money Transfer.co.uk it won’t let me send a email to get my issue dealt with I...

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5

DEAR WESTREN UNION


That's a complain letter to Western union in America

16/06/2015 Yesterday my Mot...

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Ria Money Transfer and Western Union Most Critical Reviews

Lowest rated reviews
1

The worst service you can expect. They took a whole week to transfer my money, when they promised to transfer it within...

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1

I tried sending money and it came back declined. WU took the money out of my bank account anyway. Today,, Saturday 8/30...

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1

I have been referred by my friend. She didn't receive any referral bonus. They said that they can't give her any...

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1

My church group sponsors some people in Costa Rica. In the last 10 weeks we have had 11 members blacklisted from using t...

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Ria Money Transfer and Western Union Latest Reviews

Recent published reviews
No votes

Why toll free number not answer even not answering Ria customer support line every time hang up phone

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1

I sent in my money order refund request. I want to know when I can expect a refund back and be notified it was received.

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1

I just want a simple answer to my question and I'm getting nothing but male bovine excrement.

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No votes

Just little to no information regarding WU money order refund request that was sent WU 10 days ago. No tracking....

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Ria Money Transfer and Western Union Products and Services

Most reviewed product and services
  • Ria Money Transfer Money Transfer (52 reviews)
  • Ria Money Transfer International Money Transfer (20 reviews)
  • Ria Money Transfer Refer A Friend Referral Program (6 reviews)
  • Western Union Money Transfer (376 reviews)
  • Western Union Money Order (105 reviews)
  • Western Union International Money Transfer (30 reviews)