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Rhapsody

Media
  • 3 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $715 CLAIMED LOSSES
  • $119 AVERAGE LOSS
2.7
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Did not deliver and refuse to answer1
  • How they ignored 2 requests for password reset1
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1506 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Argumentative customer service15
  • No solution to simple task15
  • Lack of problem solving9
  • Customer service7
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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