PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Resumes Planet and TopResume as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Resumes Planet
Has Verified Representatives
4.3
TopResume
1.4
Resumes Planet
TopResume

Resumes Planet and TopResume Overview

Total reviews 113 10
Company responses 85 0
Issues resolved 1 0

Resumes Planet and TopResume Consumer Ratings

Rank
10 out of 205 in Writing and Editing Services category
41 out of 205 in Writing and Editing Services category
Website
19 in category
35 in category
Value for money
19 in category
35 in category
Customer service
19 in category
75 in category
Turnaround Time
8 in category
22 in category

Resumes Planet and TopResume Rating Details

Website
3.6 (77 reviews)
1.8 (4 reviews)
Reviewer's quote

The website has a lot of good reviews on the third party site, but I was skeptical -- it could be fake. Eventually I decided to take a leap of faith, because I found a newly posted job that I want it bad. So I ordered a Entry level resume + cover letter + LinkedIn with an add-on service Thank you +...

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It took them almost 3 weeks when they say within days. Then barely any collaboration and clearly the writer knows nothing of High Tech and Sales/ Nothing on my quota attainment resume 101. Called, emailed TopResume for two weeks with absolutely no response

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Value for money
3.4 (76 reviews)
1.3 (6 reviews)
Reviewer's quote

...This website is a money grab plain and simple..

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...I even requested my money back at that point since it was so far from a decent resume I could only imagine how bad the final would have been. Well you guessed it, the final was just as bad. It was as if the person did not even read the feedback...

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Customer service
3.3 (76 reviews)
1 (6 reviews)
Reviewer's quote

...When I called customer service to complain the guy said he was a manager, customer service and the loyalty dept!!!! Total joke...

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...PATTERN OF COMPLAINT BBB files indicate a pattern of complaints concerning product quality and customer service for Top Resume. Consumers are telling BBB about their experiences after using this company's resume-writing services. Many complaints allege that they received unsatisfactory...

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Turnaround Time
3.8 (74 reviews)
1.5 (4 reviews)
Reviewer's quote

The thing I really liked is the turnaround time, making a resume and a CV for me in just a bit less than two days seems really good though I was using such type of service for the 1st time in my life and cant compare with anything else of the kind. Anyway help was provided in time and with...

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This company is a scam. I requested a refund after the first sample was riddled with misspelling and basic grammatical errors, they refuse to provide a refund because they stated they can’t be responsible for a product once it is sent?

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Resumes Planet and TopResume Pros and Cons

Pros
  • Quality
  • Resume
  • Service
No votes
Cons
  • Support
  • I will not ever buy from this company again
  • Final product was subpar
  • Service sucks and resumes are poorly written
  • Writing skills
  • Everything from customer support

Resumes Planet and TopResume Most Positive Reviews

Top rated reviews
5

It helped - thats how the experience here looks like. The placement process is all clear and easy as for me. Then I got...

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No votes
5

In overall I had a piece of positive experience of getting my materials from here. Placed my file which I had from all...

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No votes

Resumes Planet and TopResume Most Critical Reviews

Lowest rated reviews
1

Please do not use this service if you are a military veteran trying to transition into the civilian sector. I submitted...

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1

The company is engages in deceptive practices. You pay for services that will not render and when they do it is weeks...

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1

I hired them to rewrite my resume, cover letter, thank and follow-up letters for an upcoming career event. Their site...

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1

This company is a scam. I requested a refund after the first sample was riddled with misspelling and basic grammatical...

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Resumes Planet and TopResume Latest Reviews

Recent published reviews
1

This is a horrific European company who has created numerous sites to spread fake negative reviews about other resume...

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1

Canceled and still being charged. No answer to emails at all. Threats about credit are not fair when you can't talk to...

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4.8

Ever since the college, I have written my own resume and cover letter. Sure, my skill in words is not as good as my...

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3

I finally talked to customer service and they solved the main problem but did not apologize for the resume written...

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