PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TopResume and Resume Now as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TopResume
Resume Now

TopResume and Resume Now Overview

Total reviews 7 701
Company responses 0 0
Issues resolved 0 2

TopResume and Resume Now Consumer Ratings

Rank
48 out of 202 in Writing and Editing Services category
46 out of 202 in Writing and Editing Services category
Exchange, Refund and Cancellation Policy
53 in category
28 in category
Additional Fees
33 in category
35 in category
Value for money
65 in category
39 in category
Customer service
74 in category
42 in category

TopResume and Resume Now Rating Details

Exchange, Refund and Cancellation Policy
1 (5 reviews)
1 (249 reviews)
Reviewer's quote

I tried 3x times to have them fix the resume and requested a refund (since it was just the same crap over and over) . They apologize and keep telling you that they will reassign another person to work on your resume. I wasted $200 and wasted weeks of time in which I had to rewrite the resume myself...

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...That's big money I nee refund am not happy about service..

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Additional Fees
1.4 (5 reviews)
1.2 (194 reviews)
Reviewer's quote

It took them almost 3 weeks when they say within days. Then barely any collaboration and clearly the writer knows nothing of High Tech and Sales/ Nothing on my quota attainment resume 101. Called, emailed TopResume for two weeks with absolutely no response

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Not only did I lose the money they scammed from my checking account I also had two rent checks bounce causing additional fees with both my bank and landlord! This is so wrong! 5 days ago I requested a refund of $150 in which Resume Now approved only $20 of that. They then sent the remaining amount...

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Value for money
1 (5 reviews)
1.1 (190 reviews)
Reviewer's quote

...I even requested my money back at that point since it was so far from a decent resume I could only imagine how bad the final would have been. Well you guessed it, the final was just as bad. It was as if the person did not even read the feedback...

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I made this probably about 6 to 8 months ago and I'm still being charged I canceled it online Like a week after I made it, and they still charge like $25 I want to refund and I want them to stop taking money out of my account..

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Customer service
1 (5 reviews)
1.2 (273 reviews)
Reviewer's quote

...The customer service is a joke. Their 48 hour turn around services takes weeks and the phone consultation is a joke; basically you are just talking to yourself, the writer isn't listening. Your submission of your old resume and job descriptions isn't considered..

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...I contacted the phone number that was listed alongside it and I was thankful that the customer service was..

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TopResume and Resume Now Pros and Cons

Pros
No votes
  • Templates
  • Ease of resume options
  • Claimed to be free
Cons
  • Service sucks and resumes are poorly written
  • Writing skills
  • Everything from customer support
  • Unauthorised billing of my account
  • Unauthorized billing fraud alert
  • Hidden fees

TopResume and Resume Now Most Positive Reviews

Top rated reviews
No votes
5

They were supposed to charge me just 1 time! And they already did 4 times?? And much more expensive that was supposed...

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No votes
5

I want to cancel my membership and liscan't what the heck is going on lisacummings64@bigpond.com

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TopResume and Resume Now Most Critical Reviews

Lowest rated reviews
1

The company is engages in deceptive practices. You pay for services that will not render and when they do it is weeks...

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1

It deleted my resume instead of saving it to my computer. Called customer service and they couldn't/wouldn't do...

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1

This company is a scam. I requested a refund after the first sample was riddled with misspelling and basic grammatical...

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1

This company is no better than a common thief, they pull you in with a small one time fee, and in the fine print and...

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TopResume and Resume Now Latest Reviews

Recent published reviews
1

It took them almost 3 weeks when they say within days. Then barely any collaboration and clearly the writer knows...

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1

I was agreed for payment $ 1.95 or more to print my CV they charge me more then 4 times 19.85 +18.95 .1.86.+0.80....

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1.9

I purchased the full package from Top Resume which included a resume, cover letter and " LinkedIn" review.
The cover lett...

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1

I made this probably about 6 to 8 months ago and I'm still being charged I canceled it online Like a week after I made...

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TopResume and Resume Now Products and Services

Most reviewed product and services
  • Topresume Writing Service (2 reviews)
  • Topresume Resume Writing (2 reviews)
  • Resume Now Subscription (142 reviews)
  • Resume Now Resume Writing (70 reviews)
  • Resume Now Account (59 reviews)