Restoration Hardware vs West Elm

Start a new comparison
Delete

Restoration Hardware

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 220 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff
  • Beautiful design 7
  • In-store sales agent 4
  • Design is beautiful 3
  • Furniture and bed linens 3
  • In-store staff 1

Customers don't like

  • Quality14
  • Terrible customer service9
  • Telephone customer service8
  • Wherehouse customer response6
  • Order pushed 5 times4

Products by Restoration Hardware

No items

Delete

West Elm

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 446 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff
  • Design aesthetic 9
  • Design 6
  • Merchandise 6
  • Product design 5
  • Style and design 3

Customers don't like

  • Customer service35
  • Late delivery13
  • Delivery11
  • Delivery time frame10
  • Lack of action to fix the problem10

Products by West Elm

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.