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Restoration Hardware

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 225 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff
  • Beautiful design 7
  • In-store sales agent 4
  • Design is beautiful 3
  • Furniture and bed linens 3
  • In-store staff 1

Customers don't like

  • Quality14
  • Terrible customer service9
  • Telephone customer service8
  • Wherehouse customer response6
  • Order pushed 5 times4
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Star Furniture

Furniture and Decor
Has verified representatives
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $38.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff

No items

Customers don't like

  • Customer service4
  • Product4
  • Upper management3
  • Misrepresenting when the problem would be fixed1
  • Service department1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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