PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TempurPedic and Restonic Mattresses as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TempurPedic
Restonic Mattresses

TempurPedic and Restonic Mattresses Overview

Total reviews
341
143
Company responses
0
0
Issues resolved
4
3

TempurPedic was first mentioned on PissedConsumer on Jan 27, 2008 and since then this brand received 341 reviews. It is 198 reviews more than Restonic Mattresses received since Mar 20, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Restonic Mattresses customer support team than with TempurPedic customer service.

TempurPedic and Restonic Mattresses Consumer Ratings

Rank
43 out of 296 in Bed and Bath category
240 out of 1896 in Furniture and Decor category
Customer service
38 in category
137 in category
Product or Service Quality
43 in category
242 in category
Exchange, Refund and Cancellation Policy
40 in category
181 in category

TempurPedic and Restonic Mattresses Rating Details

Customer service
1.5 (71 reviews)
1.9 (29 reviews)
Reviewer's quote

...I honestly have no complaints with customer service, everyone seemed to be very knowledgeable and friendly. The only con to me is the shipping time which they claim is 7-15 business days but I’m getting a new bed for free and it was very easy to file the claim..

PissedConsumer1706627

...In July I called the Customer Service Desk/Accounting to inform them the mattress was already holding in-dentions, and slept so hot I was using 2 fans to keep us cool. Her response was oh really I'm so sorry, I will speak to the Restonic Rep. the next time she came to the store...

Ayane
Product or Service Quality
1.4 (71 reviews)
1.5 (30 reviews)
Reviewer's quote

In my conversations with customer service, they tried shifting the blame to the retailer, but this is poor strategy considering the fact that the mattress is defective. I spoke to their Executive Director of customer service who was of no assistance whatsoever. I tried presenting every possible...

robert w

...I hope the company isn't making an inferior product now..

PissedConsumer979451
Exchange, Refund and Cancellation Policy
1.3 (68 reviews)
1.5 (25 reviews)
Reviewer's quote

...ameters of THEIR process--ALL WHILE YOU ARE QUITE LITERALLY LOSING SLEEP BECAUSE OF THEIR FAILED PRODUCT!! * Next, they may affirm that you've qualified for a refund, but Tempur-Pedic takes no initiative in reaching out to inform you of a protocol for finally receiving compensatory costs recuperation or bringing closure to your claim. You're left with a failed product needing disposal & compensation. DON'T DO IT, FOLKS!!! IF ...

Dr H

...Refused refund. Avoid this company!..

PissedConsumer812280

TempurPedic and Restonic Mattresses Pros and Cons

Pros
  • Store where i purchaced
  • Answered the phone
  • Bed is amazing
  • Quality of product
  • Price
  • Bed for 2 yrs of 10yr warranty
Cons
  • Terrible customer service
  • Warrant and customer service
  • Mattress at all
  • Quality of the matress
  • No responce from company
  • Warranty

TempurPedic and Restonic Mattresses Most Positive Reviews

Top rated reviews
5

Hi,

I have a tempurpedic mattress in king size bed and it is celebrity.

I enjoy the pillowtop and get a very good nig...

5

Purchased a Restonic mattress in December 2015, within 2 months it was lumpy. Complained to store, they said a new...

TempurPedic and Restonic Mattresses Most Critical Reviews

Lowest rated reviews
1


On 8/30/14 we bought a Tempur-Pedic Cloud Supreme. We had been very disappointed with our experience with innerspring...

1

Restonic Arlington California King after just 6 months sagging where we sleep and lump in the middle...store wouldn't...

TempurPedic and Restonic Mattresses Latest Reviews

Recent published reviews
1

Looping through recorded system. VERY DISSASTISFIED

Read all 341 reviews
1

When we bought this mattress 2 years ago, my husband complained that his head was lower than his feet. I thought he was...

Read all 143 reviews

TempurPedic and Restonic Mattresses Products and Services

Most reviewed product and services
  • Tempurpedic Mattress (228 reviews)
  • Tempurpedic Bed (56 reviews)
  • TempurPedic Tempur-cloud Extra-soft Mattress (7 reviews)
  • Restonic Mattresses Mattress (103 reviews)
  • Restonic Mattresses Bed (15 reviews)
  • Restonic Mattresses Comfortcare Firm Mattress (2 reviews)