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Reservation Counter

Travel Agencies
  • 3 ISSUES RESOLVED
  • 200 TOTAL REVIEWS
  • $26.1K CLAIMED LOSSES
  • $296 AVERAGE LOSS
1.2
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
  • Location 1
  • That it looked like the marriott website 1

Customers don't like

  • Fraudulent website6
  • Customer service5
  • Dishonesty5
  • Failure to identify themselves4
  • Fraud4
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Wyndham Hotels And Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $6.4K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
  • Rooms are always clean and nice 2
  • Ease in booking on the phone 2
  • Sheets and towels were white 1
  • Where we stay 1
  • Website easy to use 1

Customers don't like

  • Deception3
  • Long wait times on phone2
  • Salespeople2
  • Staff was not friendly or welcoming2
  • Unclean room2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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