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Reservation Counter

Travel Agencies
  • 4 ISSUES RESOLVED
  • 253 TOTAL REVIEWS
  • $32.1K CLAIMED LOSSES
  • $300 AVERAGE LOSS
1.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
  • That it looked like the marriott website 1
  • Location 1

Customers don't like

  • Customer service10
  • Fraudulent website7
  • Failure to identify themselves6
  • Dishonesty5
  • That the website is deceiving4
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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 853 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
  • Locations 9
  • Location 7
  • Beautiful place 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said8
  • Breach of contract6
  • That now we have to get attorney against silverleaf4
  • Poor customer service4
  • No cancellation option4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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