PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roto Rooter and Rescue Rooter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roto Rooter
Rescue Rooter

Roto Rooter and Rescue Rooter Overview

Total reviews 636 4
Company responses 0 0
Issues resolved 3 1

Roto Rooter and Rescue Rooter Consumer Ratings

Rank
26 out of 297 in Plumbing category
18 out of 297 in Plumbing category
Customer service
No votes
37 in category
Price Affordability
No votes
33 in category
Reliability
No votes
10 in category
Product or Service Quality
No votes
18 in category

Roto Rooter and Rescue Rooter Rating Details

Customer service
No votes
1 (2 reviews)
Reviewer's quote

...After calling customer service 3 times, the call kept getting dropped on their end, they said they were backed up and wanted to reschedule to another day. They are not dependable!..

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...We finally contacted corporate customer care for assistance with the invoice and pricing. She was absolutely no help at all. She sided with them and said that the rates were preset but would not give us a breakdown...

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Price Affordability
No votes
1 (1 review)
Reviewer's quote

The manager told me the technician working for me was Eric and not Joe, citing this as well as the different service as cause for the 3x price difference. Upon asking what service my neighbor got versus what I got, I was told I received the Hyrdo-Jet service, while my neighbors only received the...

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...So these guys came and gave me a quote for the new piece and doing the work which at first I didn't think it was a bad price. But the plumber (Tyler) put in our new faucet he cracked it and it was useless. He said we would have to use another plumber or "upgrade" to having to redo our mixing valves...

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Reliability
No votes
2 (1 review)
Reviewer's quote

I scheduled an appointment to have a plumber repair/replace the tank flush valve, fill valve and replace the tank handle/lever with a sturdy one. When the plumber arrived and I showed him the toilet, I didn't get a good feeling that he was in the mood to perform the work. He kept playing with the...

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No items

Product or Service Quality
No votes
1.5 (2 reviews)
Reviewer's quote

...The contractor site told me that I was given a choice of a $500 service and a $1500 service for the same work, and I chose the $1500 serve. I don't understand why do they lie like this. They denied that when I order the service that I have asked for the same serve that my neighbors had received...

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No items

Roto Rooter and Rescue Rooter Pros and Cons

Pros
  • Nah
  • I wish i have never used them
  • Courteousness of dispatcher
No votes
Cons
  • Poor customer service
  • Overpriced
  • Being massively overcharged
  • Price was 300 dollars an hour
  • Lack of communication when job was done and pricing

Roto Rooter and Rescue Rooter Most Positive Reviews

Top rated reviews
5

I noticed my sewer cleanout was baking up. I called Roto-Rooter and evidently they send out a request to anyone within...

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No votes
5

Roto rooter totally rocks. Very professional and reasonable. The rep ronnie was awesome and did a treat jon on my water...

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No votes

Roto Rooter and Rescue Rooter Most Critical Reviews

Lowest rated reviews
1

I needed the pipe snaked at my small business, access to the pipe was easy (in the middle of the parking lot) they...

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1.8

We had a plumbing backup in a 57 year old house we had just purchased in Menifee, Ca. My husband tried to snake the main...

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1

I called this company needing an easy cap removed off of a pipe. I was told that I would have a technician out in 1...

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1.9

I wanted to fix my leaky faucet and after seeing the videos on YouTube it showed you just needed to replace a simple...

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Roto Rooter and Rescue Rooter Latest Reviews

Recent published reviews
No votes

I HAD MY WATER HEATER DRAINED, NO PARTS NEEDED TO BE REPAIRED. HOSE WAS ATTACHED AND WATER HEATER DRAINED, THAT WAS...

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No votes

I called ARS or Rescue Rooter OC. My sinks are clogged and they said they would have someone out here within the hour....

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2.6

Called about sewer line backup. They said the line was longer than their snake. Line still clogged. Charged $150 for 30...

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No votes

Rescue rooter came to my home for a simple toilet stoppage. Within one hour, the plumber managed to break my plumbing...

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Roto Rooter and Rescue Rooter Products and Services

Most reviewed product and services
  • Roto Rooter Plumbing Service (199 reviews)
  • Roto Rooter Repair (49 reviews)
  • Roto Rooter Customer Care (25 reviews)
  • Rescue Rooter Plumbing Service (3 reviews)