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Waste Management

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1.6
?

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  • 6 ISSUES RESOLVED
  • 107 COMPANY RESPONSES
  • 937 TOTAL REVIEWS
Rank
2 out of 53
in Waste And Recycling Services category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
287 reviews
1.5
116 reviews

Republic Services

1.3
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 205 TOTAL REVIEWS
Rank
8 out of 53
in Waste And Recycling Services category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    05:08
  • ISSUES RESOLVED
    43%
Top Products and Services
1.3
29 reviews
1.8
21 reviews

How would you compare Waste Management vs Republic Services?

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Anonymous
#1524543

I have never had to deal with a vendor as bad as Waste Management. In one word, they are HORRIBLE.

I took over a commercial management account that had a contract with Waste Management. The property had a 3-yard dumpster picked-up weekly for $239 per month. Additionally, they threw-in all kinds of additional charges like fuel usage. If anything stuck out of the top of the dumpster it would be an additional $160 charge!

Their contract is a full page of VERY FINE print and as onerous as it is, it does not clearly define these charges.When the contract was finally over I gave proper notice and thought I was done with them. But, that was not to be. They continued charging us for several months after proper termination. I sent them multiple letters with copies of my certified letters and they neither responded or adjusted the wrongful charges.

Not they have it in collections! Horrible is a nice word for these SOB'S.We are now using a local vendor who has provided a 4-yard dumpster at a total price of $119 per months with no additional fuel, etc charges and besides being fair, they are nice to work with.

Anonymous
#1437984

How would you compare Waste Management vs Republic Services?Waste Management is the worst carrier I have ever encountered. Do not know anything about Republic Services but they have to be better. Waste Management has reached rock bottom in my eyes and continues to dig.

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