Republic Services vs Waste Management
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Republic Services and Waste Management as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Republic Services and Waste Management Overview
Waste Management was first mentioned on PissedConsumer on Sep 25, 2008 and since then this brand received 1144 reviews. It is 684 reviews more than Republic Services received since May 19, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Republic Services customer support team and Waste Management customer service.
Republic Services and Waste Management Consumer Ratings
According to consumer ratings and reviews, Waste Management ranks 6 points higher in the Waste And Recycling Services category than Republic Services. People gave Republic Services 1.3 stars for Customer service criterion in Waste And Recycling Services category and it is 14 points higher than the worst rated brand in this category. At the same time, Waste Management was rated 1.3 stars for Customer service criterion in this category and it is 16 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Waste Management has a higher rating than Republic Services. Regarding Product or Service Quality criterion, consumers gave Republic Services 1.4 stars and it is 67% greater than other in category. Waste Management however was rated 1.6 stars and it is 81% greater than other in category.
Republic Services and Waste Management Rating Details
Republic Services and Waste Management Pros and Cons
- That i no longer have to see them - ever
- That i can fire them and never deal with them again
- That i can spread disdain for them over social media
- Use to be good
- Very little
- Hard working collectors
- Customer service
- Poor customer service
- Terrible customer service
- Customer service
- Very bad service
- Corrupt contract
Republic Services and Waste Management Most Positive Reviews
Republic Services and Waste Management Most Critical Reviews
Republic Services and Waste Management Latest Reviews
Republic Services and Waste Management Products and Services
- Republic Services Residential Waste Collection (107 reviews)
- Republic Services Waste Collection (103 reviews)
- Republic Services Customer Care (62 reviews)
- Waste Management Waste Collection (320 reviews)
- Waste Management Residential Waste Collection (219 reviews)
- Waste Management Customer Care (133 reviews)
I have never had to deal with a vendor as bad as Waste Management. In one word, they are HORRIBLE.
I took over a commercial management account that had a contract with Waste Management. The property had a 3-yard dumpster picked-up weekly for $239 per month. Additionally, they threw-in all kinds of additional charges like fuel usage. If anything stuck out of the top of the dumpster it would be an additional $160 charge!
Their contract is a full page of VERY FINE print and as onerous as it is, it does not clearly define these charges.When the contract was finally over I gave proper notice and thought I was done with them. But, that was not to be. They continued charging us for several months after proper termination. I sent them multiple letters with copies of my certified letters and they neither responded or adjusted the wrongful charges.
Not they have it in collections! Horrible is a nice word for these SOB'S.We are now using a local vendor who has provided a 4-yard dumpster at a total price of $119 per months with no additional fuel, etc charges and besides being fair, they are nice to work with.
How would you compare Waste Management vs Republic Services?Waste Management is the worst carrier I have ever encountered. Do not know anything about Republic Services but they have to be better. Waste Management has reached rock bottom in my eyes and continues to dig.
How would you compare Republic Services vs Waste Management?
Republic Services customer service stinks. The lower level reps are friendly but don't know anything.
The higher level "supervisors" are rude jerks that don't actually give a crap about the customer.
Product or Service Quality
Service itself was Ok, but cancellation is a nightmare. They keep charging you and then months later magically find a new fee to add on to your so-called final bill (which it isn't). They even sent collections after us for what they decided to call a bin collection fee of $83.22
...coincidentally the same charge as a month of service. Terrible and dishonest way of doing business.
It's like trying to get away from Sprint. YIKES!
Terrible
Product or Service Quality
Terrible
I have something else to compare
Like comparing them to a couple *** they suck
Republic Services is slightly better than Waste Management from my experience. I've had more bad experiences with Waste Management which is why I went to Republic.
I'm happier with Republic.
Product or Service Quality
They both constantly raise their prices. Right now Republic might be $50.00 dollars less than Waste Management. Republic gives a better quality of service. I don't have garbage all over the place and my garbage cans are not left in the middle of the street with Republic as they were with Waste Management.
I've been with Republic for at least 3 years now and have never had a missed pick up.
With Waste Management I was constantly having missed pick ups and they refused to send someone out to pick it up. I finally got tired of it and switched to Republic which turned out to be a great decision.