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  • 1 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $13.7K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Diversity of Products or Services
Billing Practices
  • That i no longer have to see them - ever 4
  • That i can fire them and never deal with them again 3
  • When they actually showed up 2
  • That i can spread disdain for them over social media 2
  • When they showed up to do their job 1

Customers don't like

  • Customer service8
  • Constant rate increases and hidden fees5
  • Poor customer service3
  • Have not picked up trash or recycling like we have paid for3
  • Billing department-threatening collection due to their error3
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Waste Management

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 48 COMPANY RESPONSES
  • 842 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $780 AVERAGE LOSS
1.6
Customer service
Reliability
Staff
Diversity of Products or Services
Billing Practices
  • Use to be good 8
  • Very little 4
  • Hard working collectors 4
  • Trash pickup 3
  • Website and e-pay options 2

Customers don't like

  • Customer service22
  • Very bad service7
  • Rate and the service6
  • Poor service6
  • Corrupt contract6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1437984

How would you compare Waste Management vs Republic Services?Waste Management is the worst carrier I have ever encountered. Do not know anything about Republic Services but they have to be better. Waste Management has reached rock bottom in my eyes and continues to dig.