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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 181 TOTAL REVIEWS
Rank
129 out of 843
in Utility category
Rating Details
Customer service
Reliability
Product or Service Quality
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    12:46
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
29 reviews
1.8
20 reviews

Waste Management

Has verified representatives
1.6
  • 6 ISSUES RESOLVED
  • 101 COMPANY RESPONSES
  • 928 TOTAL REVIEWS
Rank
79 out of 843
in Utility category
Rating Details
Customer service
Reliability
Product or Service Quality
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
237 reviews
1.5
77 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Republic Services vs Waste Management?

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Anonymous
#1524543

I have never had to deal with a vendor as bad as Waste Management. In one word, they are HORRIBLE.

I took over a commercial management account that had a contract with Waste Management. The property had a 3-yard dumpster picked-up weekly for $239 per month. Additionally, they threw-in all kinds of additional charges like fuel usage. If anything stuck out of the top of the dumpster it would be an additional $160 charge!

Their contract is a full page of VERY FINE print and as onerous as it is, it does not clearly define these charges.When the contract was finally over I gave proper notice and thought I was done with them. But, that was not to be. They continued charging us for several months after proper termination. I sent them multiple letters with copies of my certified letters and they neither responded or adjusted the wrongful charges.

Not they have it in collections! Horrible is a nice word for these SOB'S.We are now using a local vendor who has provided a 4-yard dumpster at a total price of $119 per months with no additional fuel, etc charges and besides being fair, they are nice to work with.

Anonymous
#1437984

How would you compare Waste Management vs Republic Services?Waste Management is the worst carrier I have ever encountered. Do not know anything about Republic Services but they have to be better. Waste Management has reached rock bottom in my eyes and continues to dig.

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