PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rumpke and Republic Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rumpke
Republic Services

Rumpke and Republic Services Overview

Total reviews
204
460
Company responses
0
0
Issues resolved
1
5

Republic Services was first mentioned on PissedConsumer on May 19, 2012 and since then this brand received 460 reviews. It is 256 reviews more than Rumpke received since May 10, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Republic Services customer support team than with Rumpke customer service.

Rumpke and Republic Services Consumer Ratings

Rank
4 out of 172 in Waste And Recycling Services category
11 out of 172 in Waste And Recycling Services category
Customer service
2 in category
7 in category
Product or Service Quality
2 in category
7 in category
Reliability
3 in category
6 in category

According to consumer ratings and reviews, Rumpke ranks 7 points higher in the Waste And Recycling Services category than Republic Services. People gave Rumpke 1.6 stars for Customer service criterion in Waste And Recycling Services category and it is 19 points higher than the worst rated brand in this category. At the same time, Republic Services was rated 1.3 stars for Customer service criterion in this category and it is 14 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Rumpke has a higher rating than Republic Services. Regarding Reliability criterion, consumers gave Rumpke 2 stars and it is 86% greater than other in category. Republic Services however was rated 1.4 stars and it is 71% greater than other in category.

Rumpke and Republic Services Rating Details

Customer service
1.6 (105 reviews)
1.3 (263 reviews)
Reviewer's quote

...I called customer service to see if I could pay 50 this week and 49 next week. I was told if they did that for me they would have to do it for everyone. This is very poor customer service...

PissedConsumer1723886

Company kept raising the cost of service regularly and extensive. I opted to switch to a company that charges less, a lot less. Republic services will not close my account and remove their dumpster from my lot...

Anistyn
Product or Service Quality
1.7 (91 reviews)
1.4 (245 reviews)
Reviewer's quote

Trash guy just throws our trash cans all over the place. Lmk eaves debris laying around. I called once to report it. Then this morning the same thing and he puts other people's cans in my driveway and as I was living today I drove over broken glass. That should have been cleaned up. i know they...

She G

...So, we cancelled our service. Then they charged us a one-time container removal fee of $109. 73, which is more than our normal monthly fee for exchanging our container every week...

Doug M
Reliability
2 (91 reviews)
1.4 (255 reviews)
Reviewer's quote

rumpke sucks. only can take few bulk had matreea and couch both wrap. the couch was little fabric show did not pick it up. unotl i call.and complain. only can pick up four bed rms doors at time cant not take toilet with that. worst company ever. i miss my republic serivces

PissedConsumer1719360

...Throughout the year pickup was sporadic, so can the reliability. I never received any paperwork concerning service and/or any extra fees or charges. Today I received a voicemail indicating that my bill was past due...

Betty S

Rumpke and Republic Services Pros and Cons

Pros
  • When they do their job
  • Picks up on days schedule
  • Timeliness of pickup
  • That i no longer have to see them - ever
  • That i can fire them and never deal with them again
  • That i can spread disdain for them over social media
Cons
  • When they do not do their job
  • Nothing was accomplished
  • Bizarre telephone system and rude customer service
  • Customer service
  • Poor customer service
  • Terrible customer service

Rumpke and Republic Services Most Positive Reviews

Top rated reviews
5

So thry took my can and ans trash called to xomplain and said it was either not service me or throw away can drivver...

5

I find these reviews very funny from people I have never had any issues with republic services. A lot of the things I...

Rumpke and Republic Services Most Critical Reviews

Lowest rated reviews
1

Complete waste of time and frustrating. I have lived in Crescent Springs for three months and had the Rumpke...

1

Allied Waste does not provide regular good service. Sketchy Service really! They are careless with pick up, speed...

Rumpke and Republic Services Latest Reviews

Recent published reviews
2.2

For one my name is Amy. My husband's job cut back his hrs. Plus I almost cut my finger off So he was home to care for...

Read all 204 reviews
1

Company kept raising the cost of service regularly and extensive. I opted to switch to a company that charges less, a...

Read all 460 reviews

Rumpke and Republic Services Products and Services

Most reviewed product and services
  • Rumpke Residential Waste Collection (54 reviews)
  • Rumpke Waste Collection (26 reviews)
  • Rumpke Pick Up Service (16 reviews)
  • Republic Services Residential Waste Collection (107 reviews)
  • Republic Services Waste Collection (103 reviews)
  • Republic Services Customer Care (62 reviews)