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Rumpke

Utility
  • 1 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $133 AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • When they do their job 2
  • Customer service 2
  • Timeliness of pickup 1
  • Timel 1
  • Girls in office call back 1

Customers don't like

  • When they do not do their job2
  • Bizarre telephone system and rude customer service2
  • Throwing of trashcans1
  • Throwing my trash can1
  • Throwing my property away1
Delete
  • 1 ISSUES RESOLVED
  • 133 TOTAL REVIEWS
  • $12.1K CLAIMED LOSSES
  • $347 AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • That i no longer have to see them - ever 4
  • That i can fire them and never deal with them again 3
  • When they actually showed up 2
  • That i can spread disdain for them over social media 2
  • When they showed up to do their job 1

Customers don't like

  • Customer service8
  • Constant rate increases and hidden fees4
  • Poor customer service3
  • Have not picked up trash or recycling like we have paid for3
  • That i cant fire them and rehire waste management2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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