PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Republic Bank and Taxback as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Republic Bank
Taxback

Republic Bank and Taxback Overview

Total reviews
188
28
Company responses
0
0
Issues resolved
0
0

Republic Bank and Taxback Consumer Ratings

Rank
153 out of 709 in Banks category
34 out of 215 in Taxes category
Reliability
92 in category
20 in category
Customer service
95 in category
30 in category
Product or Service Quality
97 in category
18 in category
Website
133 in category
15 in category

Republic Bank and Taxback Rating Details

Reliability
1.2 (52 reviews)
1.4 (10 reviews)
Reviewer's quote

problem I can't tmget the check to validate

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Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me to sign all the documents for the refund AND which paperwork gives them the rights to claims my tax rebate in their name!! they are now telling me that the paperwork isn´t good...

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Customer service
1.2 (51 reviews)
1.3 (11 reviews)
Reviewer's quote

...They customer service is very poor. I am high risk pregnant and had to file a hardship to ever have my refund release from the irs and the bank allow it to be cash by Lord knows who..

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I´m completely shocked from the Customer Service of Tax Back. I sent to the agent who was dealing with my case, several emails letting him know what I really needed from them. He completely ignored my emails and kept sending me canned responses without any sense which made me absolutely upset! I...

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Product or Service Quality
1.2 (49 reviews)
1.6 (9 reviews)
Reviewer's quote

...I used to get my Refund from Internal Revenue Service directly. This is a fraud and IRS is not doing anything about it. This is not right...

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com and its garbage product "Sprintax" are allowed to even legally operate. If you are expecting a tax return preparation software like GLACIER, you are in for a nasty surprise. Not only is the software experience very bad (basically requires more effort than filling out the pdf tax form yourself),...

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Website
1.2 (49 reviews)
2.2 (9 reviews)
Reviewer's quote

So why am I not receiving my direct deposit when I am supposed to? Or was this a scam? I tried to contact them on their website and they sent me to a site that asked for all of my personal information, which I did not trust, so I did not send it. I asked my bank about the tracking number/bank...

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Week later when you check their website they claim that they inform you and your documents are missing. And finally when they are trying to send my money i gave them my USD account and they tried to send it with Turkish Lira. And now they claim that they did not get the money and want me to check...

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Republic Bank and Taxback Pros and Cons

Pros
  • Never had to deal with them before
  • Nice at first
  • Tax time their on point economic stimulus is off
No votes
Cons
  • Perpetually wondering in what century i will get my check
  • Customer service
  • What seems to be shady business practices
No votes

Republic Bank and Taxback Most Positive Reviews

Top rated reviews
5

I finally got a hold of them changed my address and they should be mailing my check tomorrow thank you jesus

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4

the item was smaller then anticipated

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4.8

Why is it taking so long for my refund to hit my account y'all already got y'all money and I won't mines now

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No votes

Republic Bank and Taxback Most Critical Reviews

Lowest rated reviews
1

This is not a good bank unprofessional and not honest. This is coming from me as a taxpayer, ERO and a tax preparer....

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1

Such a shocking company wouldn't recommend them to anyone! you get passed around from rep to rep who don't seem to know...

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1

They denied my advance tax loan for no reason very pissed for what I don't know

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1

I´m completely shocked from the Customer Service of Tax Back. I sent to the agent who was dealing with my case, several...

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Republic Bank and Taxback Latest Reviews

Recent published reviews
1.8

The Greenville ,Ga. office put the wrong address on my return, then after 3 visits back to the office ,he said let me...

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1

Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me...

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No votes

I need my account information to receive my tax refund from 2 months ago

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1

It is astonishing how parasitic companies like Taxback.com and its garbage product "Sprintax" are allowed to even legall...

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Republic Bank and Taxback Products and Services

Most reviewed product and services
  • Republic Bank Tax Refund (50 reviews)
  • Republic Bank Customer Care (7 reviews)
  • Republic Bank Loan Officer (3 reviews)
  • Taxback Tax Refund (18 reviews)
  • Taxback Tax Return (2 reviews)
  • Taxback Customer Care (1 review)