PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SuperShuttle and Rent A Wreck as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SuperShuttle
Rent A Wreck

SuperShuttle and Rent A Wreck Overview

Total reviews
180
3
Company responses
0
0
Issues resolved
1
0

SuperShuttle was first mentioned on PissedConsumer on Mar 12, 2008 and since then this brand received 180 reviews. It is 177 reviews more than Rent A Wreck received since Oct 7, 2011.

SuperShuttle and Rent A Wreck Consumer Ratings

Rank
111 out of 621 in Transport category
220 out of 892 in Rentals category
Customer service
60 in category
No votes
Product or Service Quality
79 in category
No votes
Exchange, Refund and Cancellation Policy
55 in category
No votes

SuperShuttle and Rent A Wreck Rating Details

Customer service
1.2 (49 reviews)
No votes
Reviewer's quote

...I have a 15 months old daughter and needed pick up as assured, but the service was terrible- the customer service agents never even bothered to apologies rather were very bossie. After waiting for 40 mins i had to call, cancel and forced to take a taxi..

Ashok D

No items

Product or Service Quality
1.2 (43 reviews)
No votes
Reviewer's quote

Had a scheduled pickup for 5:15 a.m. at TPA, they arrived at 6:40, after I made 2 phone calls to the company. Driver refused to pick us up at handicap ramp even though I was on a manual scooter for a broken leg. He said it was his rules not to pick up there and I could call the airport to complain....

PissedConsumer1138268

No items

Exchange, Refund and Cancellation Policy
1.3 (38 reviews)
No votes
Reviewer's quote

I ordered Super Shuttle they picked us up from airport and took us to hotel.Problem came when I needed a ride at the end of my trip back to airport.The ride never showed up.I called customer service and had to text my thoughts, meanwhile I almost missed my flight.They agent hung up on me hopefully...

PissedConsumer1492873

No items

SuperShuttle and Rent A Wreck Pros and Cons

Pros
  • When they served my area
  • Reasonable price
  • Left me in the cold for over and hour i got sick
No votes
Cons
  • Poor customer service
  • Late
  • No response to email
No votes

SuperShuttle and Rent A Wreck Most Positive Reviews

Top rated reviews
3.8

I ordered a shuttle for a guest from Sun City Grand to be picked up for a
12:10 flight 4 days prior to departure(CN 48991...

No votes

SuperShuttle and Rent A Wreck Most Critical Reviews

Lowest rated reviews
1

No vans available at BWI. Counter attendant told us they didn't have any vans and we had to wait for 2 hrs for one. No e...

No votes

SuperShuttle and Rent A Wreck Latest Reviews

Recent published reviews

Dispatcher was notified about the driver whom I consider a thief. They should release this driver as he is a very...

Read all 180 reviews

Prepaid for a weeks rental with Rent a Wreck at Philadelphia International Airport. First Mistake. It is...

Read all 3 reviews

SuperShuttle and Rent A Wreck Products and Services

Most reviewed product and services
  • Supershuttle Shuttle Service (83 reviews)
  • Supershuttle Vehicle Driver (13 reviews)
  • Supershuttle Customer Care (1 review)