PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Renewal By Andersen and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Renewal By Andersen
Window World

Renewal By Andersen and Window World Overview

Total reviews 41 930
Company responses 0 16
Issues resolved 1 14

Renewal By Andersen and Window World Consumer Ratings

Rank
43 out of 231 in Windows and Doors category
29 out of 231 in Windows and Doors category
Customer service
34 in category
29 in category
Price Affordability
56 in category
25 in category
Advertised vs Delivered
33 in category
27 in category
Product or Service Quality
37 in category
21 in category

Renewal By Andersen and Window World Rating Details

Customer service
1.3 (23 reviews)
1.5 (364 reviews)
Reviewer's quote

...And forget about customer service. They sent out a person (Micheal) when I complained about the installation, I show him my complaints, then I never heard from him again or anyone else. I recommend that you DO NOT buy windows from Renewal by Andersen in Torrance...

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This is very very unacceptable customer service and *** poor service i have received throughout this whole ordeal it's not even funny. I will never use window world again on my whole house nor on any of my my future jobs after this nightmare I've been through. I am very very disappointed and...

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Price Affordability
1.5 (19 reviews)
2.6 (283 reviews)
Reviewer's quote

...We signed the contract to have window installed, the salesman called the next day and told us he made a mistake, and the correct price would be $13,000..

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We went with window world be cause of the price (it was still a little over $17,000). They sent out a minimal crew which ended up rushing to finish. As a results 60% of the outside trim was damaged, substantial sheet rock damage on the inside, and above one of the front windows, knocked down 1/3 of...

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Advertised vs Delivered
1.4 (19 reviews)
1.7 (218 reviews)
Reviewer's quote

We had brand-new windows and doors installed less than a year ago which cost $32,000. The first time I tried to use the screen door, the slider mechanism popped out which was around April. 5 times now, i have been told just days before the appointment, the wrong part came in or the part is broken....

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The worker, unaware that he was supposed to have interior sliding screens, called Chad, and was told the screens were on the order but had not yet been delivered. I was told the sliding screens were back ordered and there was no firm delivery date. Now we are in September and we had taken the law...

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Product or Service Quality
1.4 (18 reviews)
1.9 (275 reviews)
Reviewer's quote

...The windows themselves seem to be of good quality, but they just look "clunky" when they should be graceful..

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Not only has your company provided REPEATED bad service over this lengthy amount of time, you've also lost future business. After having our 16 windows installed, we were going to have our front door, back French doors, and garage doors replaced. Not only will we not use Window World for future...

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Renewal By Andersen and Window World Pros and Cons

Pros
  • Knowledgeable installers
  • Great product
  • Good product
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Poor customer service
  • Poor communication
  • Job preparation
  • Customer service
  • Never return phone calls
  • Customer service and quality

Renewal By Andersen and Window World Most Positive Reviews

Top rated reviews
5

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were...

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5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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3.6

We contracted with RBA to have 13 windows and 2 sliders replaced. In all fairness to RBA, we had to postpone installatio...

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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Renewal By Andersen and Window World Most Critical Reviews

Lowest rated reviews
1

HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star"...

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1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

Renewal by Andersen where going to replace all my windows, but after the first one they installed i stopped them. They...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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Renewal By Andersen and Window World Latest Reviews

Recent published reviews
2.4

Had four windows installed around the 18th of June everything went great loved the windows ordered two more, Not given...

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2

The first time we had 7 windows put in the guys came and were awesome they did a good job no complaints the second time...

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1.4

Andersen windows are really nice, IMO some of the nicest replacement windows on the market. We like the composite materi...

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No votes

We order windows in June and were told they would be installed in 4 weeks. Eight weeks later we were given a date. The...

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Renewal By Andersen and Window World Products and Services

Most reviewed product and services
  • Renewal By Andersen Window Installation (12 reviews)
  • Renewal By Andersen Customer Care (4 reviews)
  • Renewal By Andersen Window (2 reviews)
  • Window World Window (320 reviews)
  • Window World Window Installation (194 reviews)
  • Window World Installation (73 reviews)