PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Renewal By Andersen and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Renewal By Andersen
Window World

Renewal By Andersen and Window World Overview

Total reviews
21
904
Company responses
0
16
Issues resolved
0
13

Window World was first mentioned on PissedConsumer on Aug 26, 2008 and since then this brand received 904 reviews. It is 883 reviews more than Renewal By Andersen received since Jul 24, 2011.

Renewal By Andersen and Window World Consumer Ratings

Rank
31 out of 271 in Windows and Doors category
26 out of 271 in Windows and Doors category
Customer service
28 in category
27 in category
Value for money
30 in category
23 in category
Advertised vs Delivered
16 in category
23 in category

According to consumer ratings and reviews, Window World ranks 5 points higher in the Windows and Doors category than Renewal By Andersen. People gave Renewal By Andersen 1.5 stars for Customer service criterion in Windows and Doors category and it is 55 points higher than the worst rated brand in this category. At the same time, Window World was rated 1.5 stars for Customer service criterion in this category and it is 56 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Window World has a higher rating than Renewal By Andersen. Regarding Advertised vs Delivered criterion, consumers gave Renewal By Andersen 1.9 stars and it is 81% greater than other in category. Window World however was rated 1.7 stars and it is 72% greater than other in category.

Renewal By Andersen and Window World Rating Details

Customer service
1.5 (11 reviews)
1.5 (343 reviews)
Reviewer's quote

To sum up, RBA has a great product and their installers are top notch, but their Customer Service is atrocious. We have left several messages for the office staff with no return calls and no updates on when this job will be complete. We still have the factory stickers on the windows, as they cannot...

Paul J

Order windows in August it December and did not get installed yet!

PissedConsumer1719528
Value for money
1.6 (9 reviews)
2 (212 reviews)
Reviewer's quote

Renewal by Andersen where going to replace all my windows, but after the first one they installed i stopped them. They are not doing the rest of them. They cut the glass out of my old window and installed the new one inside old window. The new window is to small for the opening too. The new window...

Tavian

ON FOR ALMOST 3 YEARS. NOT HAPPY WITH THEM ABOUT TO TAKE LEGAL ACTION

LOUIS W
Advertised vs Delivered
1.9 (9 reviews)
1.7 (205 reviews)
Reviewer's quote

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were friendly and polite and did not hesitate to answer our numerous questions. We feel the service was excellent. Both installers were professional and well experienced. After the...

Debra G

The worker, unaware that he was supposed to have interior sliding screens, called Chad, and was told the screens were on the order but had not yet been delivered. I was told the sliding screens were back ordered and there was no firm delivery date. Now we are in September and we had taken the law...

Lise L

Renewal By Andersen and Window World Pros and Cons

Pros
  • Knowledgeable installers
  • Great product
  • Sales pitch
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Product quality
  • Poor workmanship
  • Poor communication
  • Customer service
  • Never return phone calls
  • Customer service and quality

Renewal By Andersen and Window World Most Positive Reviews

Top rated reviews
5

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were...

5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

Renewal By Andersen and Window World Most Critical Reviews

Lowest rated reviews
1

HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star"...

1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

Renewal By Andersen and Window World Latest Reviews

Recent published reviews
1

We needed new windows and after some research decided to go with Renewal by Anderson. They were way more pricey than...

Read all 21 reviews
1

I ordered 6 windows (triple pane) and sliding doors. Was told 6 to 8 weeks, due to screw on company end my windows/door...

Read all 904 reviews

Renewal By Andersen and Window World Products and Services

Most reviewed product and services
  • Renewal By Andersen Window Installation (8 reviews)
  • Renewal By Andersen Window (2 reviews)
  • Window World Window (315 reviews)
  • Window World Window Installation (191 reviews)
  • Window World Installation (72 reviews)