PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Renewal By Andersen and Wallside Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Renewal By Andersen
Wallside Windows

Renewal By Andersen and Wallside Windows Overview

Total reviews
24
24
Company responses
0
0
Issues resolved
0
0

Renewal By Andersen was first mentioned on PissedConsumer on {firstReviewDate} and since then this brand received 24 reviews. It is exactly the same number of reviews that our platform collected for Wallside Windows since Aug 26, 2013.

Renewal By Andersen and Wallside Windows Consumer Ratings

Rank
33 out of 256 in Windows and Doors category
22 out of 256 in Windows and Doors category
Customer service
28 in category
No votes
Value for money
30 in category
No votes
Advertised vs Delivered
17 in category
No votes

According to consumer ratings and reviews, Wallside Windows ranks 11 points higher in the Windows and Doors category than Renewal By Andersen. People gave Renewal By Andersen 1.4 stars for Customer service criterion in Windows and Doors category and it is 55 points higher than the worst rated brand in this category. Regarding Advertised vs Delivered criterion, consumers gave Renewal By Andersen 1.8 stars and it is 80% greater than other in category.

Renewal By Andersen and Wallside Windows Rating Details

Customer service
1.4 (12 reviews)
No votes
Reviewer's quote

To sum up, RBA has a great product and their installers are top notch, but their Customer Service is atrocious. We have left several messages for the office staff with no return calls and no updates on when this job will be complete. We still have the factory stickers on the windows, as they cannot...

Paul J

...I called customer service and was immediately told don’t told worry about it someone would call me with an installation date. I did have a cancellation by the crew but I believe the company was doing its best to replace my window. Wallside crew came in and replaced my wind in about 15 minutes...

PissedConsumer1195844
Value for money
1.5 (10 reviews)
No votes
Reviewer's quote

Ordered a window and a sliding glass door for our home in Phoenix, AZ. They charged an outrageous price of $8,000...….this is the first problem, not product is worth that. Then when they came to install they installed a damaged door, said they would order a new one, when that one finally came in...

Ellen A

I really regret not spending the extra money on a better window. If I was purchasing a new home and learned that it had WW, I would automatically deduct 5-7k from my offer. Now they are selling in Windsor, ON - I hope our Canadian neighbors do their research before making the same mistake...

Lurlean
Advertised vs Delivered
1.8 (10 reviews)
No votes
Reviewer's quote

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were friendly and polite and did not hesitate to answer our numerous questions. We feel the service was excellent. Both installers were professional and well experienced. After the...

Debra G

I have several rental properties, I had Wallside installed in 3 of my rentals. good experience, fair cost. I had to call for service only twice in 13 yrs, total of 35 windows purchased, only 2 issues one was caused by my renter and they still serviced. Very satisfied

Kevin P

Renewal By Andersen and Wallside Windows Pros and Cons

Pros
  • Knowledgeable installers
  • Great product
  • Sales pitch
  • Salesman
  • Saleman
  • Customer service
Cons
  • Poor communication
  • No attention to detail by people that order parts
  • Job preparation
  • We were taken
  • Horrible cheap window
  • False advertising

Renewal By Andersen and Wallside Windows Most Positive Reviews

Top rated reviews
5

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were...

5

I called the number I saw on TV for Wallside windows, I told the girl I had 3 windows all the same size she said I will...

Renewal By Andersen and Wallside Windows Most Critical Reviews

Lowest rated reviews
1

HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star"...

1

The window quality is poor. These are cheaply made windows. But the salesman told us lies. Of course we didnt find out...

Renewal By Andersen and Wallside Windows Latest Reviews

Recent published reviews

He told me he never wants to speak to me again,,I need to hire a lawyer,,and I have a window that has air blowing...

Read all 24 reviews
4.6

I have several rental properties, I had Wallside installed in 3 of my rentals. good experience, fair cost. I had to...

Read all 24 reviews

Renewal By Andersen and Wallside Windows Products and Services

Most reviewed product and services
  • Renewal By Andersen Window Installation (10 reviews)
  • Renewal By Andersen Window (2 reviews)
  • Wallside Windows Window (20 reviews)