PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Renewal By Andersen and Wallside Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Renewal By Andersen
Wallside Windows

Renewal By Andersen and Wallside Windows Overview

Total reviews 41 27
Company responses 0 0
Issues resolved 1 0

Renewal By Andersen and Wallside Windows Consumer Ratings

Rank
43 out of 231 in Windows and Doors category
30 out of 231 in Windows and Doors category
Customer service
34 in category
12 in category
Price Affordability
56 in category
30 in category
Advertised vs Delivered
33 in category
14 in category
Value for money
39 in category
20 in category

Renewal By Andersen and Wallside Windows Rating Details

Customer service
1.3 (23 reviews)
2.1 (14 reviews)
Reviewer's quote

...And forget about customer service. They sent out a person (Micheal) when I complained about the installation, I show him my complaints, then I never heard from him again or anyone else. I recommend that you DO NOT buy windows from Renewal by Andersen in Torrance...

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...I called customer service and was immediately told don’t told worry about it someone would call me with an installation date. I did have a cancellation by the crew but I believe the company was doing its best to replace my window. Wallside crew came in and replaced my wind in about 15 minutes...

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Price Affordability
1.5 (19 reviews)
2.2 (10 reviews)
Reviewer's quote

...We signed the contract to have window installed, the salesman called the next day and told us he made a mistake, and the correct price would be $13,000..

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I purchased a $3k garden window from them last year. One of the side windows that open, shattered ON IT'S OWN this weekend. I have photographs that I provided this company and they want to argue that they won't cover it under warranty because a bird must of flown into it!! Impossible, when this...

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Advertised vs Delivered
1.4 (19 reviews)
2.1 (10 reviews)
Reviewer's quote

We had brand-new windows and doors installed less than a year ago which cost $32,000. The first time I tried to use the screen door, the slider mechanism popped out which was around April. 5 times now, i have been told just days before the appointment, the wrong part came in or the part is broken....

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I have several rental properties, I had Wallside installed in 3 of my rentals. good experience, fair cost. I had to call for service only twice in 13 yrs, total of 35 windows purchased, only 2 issues one was caused by my renter and they still serviced. Very satisfied

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Value for money
1.4 (18 reviews)
2.3 (10 reviews)
Reviewer's quote

...Of course, I didn't have that kind of money, so he offered the 18 mons. no interest plan. I reluctantly agreed, signing the contract..

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I really regret not spending the extra money on a better window. If I was purchasing a new home and learned that it had WW, I would automatically deduct 5-7k from my offer. Now they are selling in Windsor, ON - I hope our Canadian neighbors do their research before making the same mistake...

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Renewal By Andersen and Wallside Windows Pros and Cons

Pros
  • Knowledgeable installers
  • Great product
  • Good product
  • Salesman
  • Saleman
  • Customer service
Cons
  • Poor customer service
  • Poor communication
  • Job preparation
  • We were taken
  • Horrible cheap window
  • False advertising

Renewal By Andersen and Wallside Windows Most Positive Reviews

Top rated reviews
5

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were...

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5

I called the number I saw on TV for Wallside windows, I told the girl I had 3 windows all the same size she said I will...

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3.6

We contracted with RBA to have 13 windows and 2 sliders replaced. In all fairness to RBA, we had to postpone installatio...

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5

I had my windows replaced 25 years ago by Wallside. The extra large window in the Living Room cracked during the cold sp...

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Renewal By Andersen and Wallside Windows Most Critical Reviews

Lowest rated reviews
1

HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star"...

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1

The window quality is poor. These are cheaply made windows. But the salesman told us lies. Of course we didnt find out...

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1

Renewal by Andersen where going to replace all my windows, but after the first one they installed i stopped them. They...

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1

Bought all new windows 4 years ago. 4 were measured wrong and had to be replaced.The first set was so off we lost 8...

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Renewal By Andersen and Wallside Windows Latest Reviews

Recent published reviews
2.4

Had four windows installed around the 18th of June everything went great loved the windows ordered two more, Not given...

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1.3

Bought these a few years back and it's like heating up the outside of my house. Windows slide down on their own. They...

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1.4

Andersen windows are really nice, IMO some of the nicest replacement windows on the market. We like the composite materi...

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1

I purchased a $3k garden window from them last year. One of the side windows that open, shattered ON IT'S OWN this...

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Renewal By Andersen and Wallside Windows Products and Services

Most reviewed product and services
  • Renewal By Andersen Window Installation (12 reviews)
  • Renewal By Andersen Customer Care (4 reviews)
  • Renewal By Andersen Window (2 reviews)
  • Wallside Windows Window (21 reviews)
  • Wallside Windows Installation (1 review)